This is an archive version of the document. To get the most up-to-date information, see the current version.

Restoring Files and Folders

You can use the Veeam Backup & Replication console to restore individual files and folders from Veeam Agent backups.

For file-level restore, you can use Veeam Agent backups created on the Veeam backup repository and Veeam Cloud Connect repository. For Veeam Agent backups created on the cloud repository, you can perform restore tasks in Veeam Backup & Replication deployed on the tenant backup server. The service provider cannot perform restore tasks with Veeam Agent backups.

Consider the following:

  • [For backups of Linux computers] When you perform the file-level restore procedure, Veeam Backup & Replication provides the following options for mounting disks of a Linux computer from the backup or replica:
  • Mounting disks to a helper host — a target host where you want to restore files from the backup or any other Linux host.
  • Mounting disks to a helper appliance — a helper VM required to mount Linux computer disks from the backup.

If you have selected to mount disks to a helper appliance, it is recommended that you add a vCenter Server and not a standalone ESXi host in the Veeam backup console. If Veeam Backup & Replication is set up to deploy a helper appliance on a standalone ESXi host, after Veeam Backup & Replication removes the helper appliance, the helper VM will be displayed in vCenter as orphaned.

To learn more about these options, see the Restore from Linux, Unix and Other File Systems section in the Veeam Backup & Replication User Guide.

  • [For backups of Microsoft Windows computers] Before you start file-level restore from a backup of a failover cluster, make sure that the cluster is added to a protection group in the Veeam Backup & Replication inventory. The failover cluster may be not present in the inventory, for example, in the following cases:
  • The original protection group that contained the cluster was removed from Veeam Backup & Replication.
  • You want to restore cluster data from a backup created on another backup server and imported in the Veeam backup console.

In this case, add the failover cluster whose data you want to restore to a protection group.

The procedure of file-level restore from a Veeam Agent backup practically does not differ from the same procedure for a VM backup. The difference is that you select a Veeam Agent backup instead of a VM backup in the File Level Restore wizard. To learn more, see the Guest OS File Recovery section in the Veeam Backup & Replication User Guide.

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