In contrast to backups that reside on the cloud repository, backup files in the "recycle bin" are not intended for regular data restore. However, in a situation when an attacker manages to delete tenant backup(s) from a cloud repository, or if the tenant deletes a backup from a cloud repository by mistake, the tenant may need to restore data from a backup file that was moved to the "recycle bin". Data restore directly from a backup file in the "recycle bin" is not supported in Veeam Backup & Replication. To restore data from such a backup, the tenant needs to obtain backup file(s) from the "recycle bin" first.
Veeam Backup & Replication moves to the "recycle bin" only backup files of the VBK and VIB type. VBM files are deleted from disk immediately when a tenant deletes a backup or a backup file is automatically deleted from the backup chain according to the retention policy. As a result, the SP cannot simply move a backup file back to the folder with tenant backups on the cloud repository. Instead, the SP and tenant need to complete the following tasks:
- The tenant contacts the SP informing that it wants to restore data from a deleted backup.
Before restoring data from a deleted backup, the tenant must make sure that a VBM file with metadata of this backup does not remain on the cloud repository. If a tenant needs to restore data from a deleted backup file pertaining to a backup that still exists on the cloud repository, the tenant must delete this backup prior to importing a VBK file in the tenant backup console.
For assistance with data restore from a deleted backup, consider submitting a support case to the Veeam Support Team.
- The SP finds one or more backup files required for data restore in the "recycle bin" and passes them to the tenant, for example, over the network or on a portable drive.
- The tenant imports the VBK file(s) in the Veeam Backup & Replication console on the tenant backup server.
- After successful import of a backup, the tenant can restore data from the backup in a regular way.
- [Optional] The tenant may want to continue the backup chain started with the obtained backup file(s). This operation can be available depending on multiple conditions. For details, consider submitting a support case to the Veeam Support Team.