This is an archive version of the document. To get the most up-to-date information, see the current version.

Product Versions in Veeam Cloud Connect Infrastructure

SP and tenants can run different versions of Veeam Backup & Replication on their Veeam backup servers. Veeam products on the SP and tenant side must meet the following requirements:

  • Veeam Backup & Replication versions must support the Veeam Cloud Connect functionality.
  • The SP Veeam backup server must run the same or later version of Veeam Backup & Replication than the tenant Veeam backup server.

This applies to major product versions. Within Veeam Backup & Replication version 10, the SP and tenant can use any product build. It is recommended, however, that the SP and tenant install latest hotfixes and updates on the backup server.

  • Veeam Backup & Replication 10 running on the SP backup server is compatible with the following versions of Veeam products running on the tenant side:
  • Veeam Backup & Replication 9.5 (build 9.5.0.711) and later
  • Veeam Agent for Microsoft Windows 3.0 (build 3.0.0.748) and later
  • Veeam Agent for Linux 3.0 (build 3.0.0.865) and later

If the SP or tenant plan to upgrade Veeam Backup & Replication, the upgrade process must start on the SP side. The upgrade process should be performed in the following way:

  1. The SP upgrades Veeam Backup & Replication on the SP backup server. The upgrade procedure does not differ from a regular one. To learn more, see the Upgrading to Veeam Backup & Replication 10 section in the Veeam Backup & Replication User Guide.
  2. After Veeam Backup & Replication on the SP side is upgraded, the tenant can perform the same upgrade procedure on the tenant backup server.

Tenants who run earlier versions of Veeam Backup & Replication can continue using cloud resources provided to them by the SP who has upgraded Veeam Backup & Replication. However, some Veeam Cloud Connect functionality introduced in the current version of Veeam Backup & Replication may be not available to these tenants. For example, tenants who run Veeam Backup & Replication 9.5 Update 4 and earlier cannot create backups on an NFS share that is used as a backup repository and exposed as a cloud repository.