This is an archive version of the document. To get the most up-to-date information, see the current version.

License Usage Reporting

The SP must periodically submit a license usage report. This process happens monthly, starting from the first day of the month.

For the Veeam Cloud Connect license, the SP reports the number of used instances (excluding instances used by new workloads). The report also contains the license information and the number of machines backed up and replicated per tenant. The report serves as a basis for issuing invoices for the Veeam Cloud Connect rental program.

The report does not include rental machines. To learn more, see Rental Machines Licensing.

For the Rental Veeam Backup & Replication license, the SP reports the number of used instances (excluding instances used by new workloads). The report also contains the license information, the number of processed machines (VMs, workstations and servers) and information about machines and jobs that process these machines.

Veeam Backup & Replication allows the SP to submit license usage reports from the Veeam backup console. Keep in mind, however, that license usage reporting through the product UI does not replace other reporting processes. For example, if the SP uses Veeam Service Provider Console to manage the Veeam backup infrastructure, they collect license usage reports in Veeam Service Provider Console and submit reports using the VCSP Pulse portal (or an aggregator reporting portal). For more information, see Veeam Rental Licensing and Usage Reporting Guide.

Veeam Backup & Replication offers two methods of license usage reporting:

Automatic reporting — the recommended usage reporting method. The method is used when license auto update is enabled. To learn more, see Automatic License Usage Reporting.
Manual reporting — the usage reporting method intended for Veeam backup servers that do not have permanent connection to the internet. Manual reporting is used when license auto update is disabled. To learn more, see Manual License Usage Reporting.

The SP can review and adjust the usage report before submitting it to Veeam. To learn more, see Managing License Usage Reports.

License Usage Reporting Note

In the MSP Backup scenario, if the same Rental Veeam Backup & Replication license is installed on multiple tenant backup servers, the SP must send individual license usage reports from each backup server. If tenant backup servers are connected to Veeam Backup Enterprise Manager, a single report containing license usage information from each backup server will be generated on the Veeam Backup Enterprise Manager server. In this case, the SP must send information about the license usage from Veeam Backup Enterprise Manager.

If the SP uses Veeam Service Provider Console to manage the Veeam backup infrastructure, they collect license usage reports in Veeam Service Provider Console. To learn more, see Veeam Rental Licensing and Usage Reporting Guide.