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Veeam Backup & Replication 9.5
Enterprise Manager User Guide

Working with vCloud Director VMs via Self-Service Backup Portal

Veeam offers a web-based portal for vCloud Director Organization administrators. It facilitates self-service operations for vCloud Director VMs protection, including:

  • vCloud Director backup job configuration and management
  • VM restore to the original location (preserving or overwriting the production VM)
  • vApp restore to original location (preserving or overwriting the production vApp)
  • File-level restore
  • Application item restore (currently, for SQL Server and Oracle databases)

Working with vCloud Director VMs via Self-Service Backup Portal Important!

Consider the following:

  • To manage vCloud Director organization objects (VMs, vApps), users must have an Organization Administrator role assigned in a VMware vCloud Director system. Roles with equal rights but not determined as an organization administrator will fail the authorization. Contact your vCloud Director system administrator to assign an Organization Administrator role to your user.
  • Veeam leverages the native vCloud Director authentication technology to authenticate users who log in to Enterprise Manager. So, to log in to the web portal, vCloud Director organization administrators will need their vCloud Director credentials.
  • SAML Authorization is not supported for this self-service web portal.

To access the portal, connect to the following URL using vCloud Director organization administrator credentials:


Then you can perform the following operations:

  • On the Dashboard tab - view statistics on vCloud Director backups
  • On the Jobs tab – examine and export job sessions data, search for jobs, create new jobs, edit jobs, and so on

Working with vCloud Director VMs via Self-Service Backup Portal Note:

Job cloning is not supported.

  • On the Machines tab – search for and restore virtual machines with a single click to their original location
  • On the Files tab – search for the files on the VM guest file system and restore the necessary file(s) to the original location or download to the local machine
  • On the Items tab – perform application item-level restore

In This Section

Veeam Large Logo

User Guide for VMware vSphere

User Guide for Microsoft Hyper-V

Enterprise Manager User Guide

Veeam Cloud Connect Guide

Veeam Agent Management Guide

Veeam Backup Explorers User Guide

PowerShell Reference

RESTful API Reference

Veeam Backup FREE Edition User Guide

Veeam Backup for Microsoft Office 365

Veeam ONE Documentation

Veeam Agent for Windows Documentation

Veeam Agent for Linux Documentation

Veeam Management Pack Documentation