Veeam Backup & Replication 9.5 Update 4
Enterprise Manager User Guide
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Working with vCloud Director VMs via Self-Service Backup Portal

Veeam offers a web-based portal for vCloud Director Organization administrators. It facilitates self-service operations for vCloud Director VMs protection, including VMs and files restore. These operations do not require to create specific user accounts or assign specific roles to them at the Veeam Enterprise Manager level. For restore operations, an administrator just accesses the Self-Service Backup Portal using the default URL.

Accessing Portal

To access the portal, connect to the following URL:


Log in to the portal using vCloud Director organization administrator credentials.

Working with Portal

Using the Self-Service Backup portal you can perform the following operations:

  • On the Dashboard tab – view statistics on vCloud Director backups.
  • On the Jobs tab – examine and export job sessions data, search for jobs, create new jobs and edit jobs.
  • On the Machines tab – search for and restore virtual machines and vApps with a single click to their original location (preserving or overwriting the production VM or vApp).
  • On the Files tab – search for the files on the VM guest file system and restore the necessary file(s) to the original location or download to the local machine.
  • On the Items tab – perform application item-level restore (currently, for SQL Server and Oracle databases).

Working with vCloud Director VMs via Self-Service Backup Portal Important!

  • To manage vCloud Director organization objects (VMs, vApps), users must have the following permissions assigned in VMware vCloud Director:
    General > Administrator View
    General > Administrator Control
    User > View Group/User
  • To authenticate users, Self-Service Backup Portal  portal uses LDAP and local user authentication. SAML authentication is not supported.
  • To log in to the web portal, vCloud Director organization administrators will need their vCloud Director credentials.

In This Section

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