---
title: "Step 3. Connect Salesforce Organization"
description: "At the Connect Org step of the wizard, do the following: Choose whether you want to connect to a Salesforce organization that is hosted on a production instance, on a sandbox instance or in a custom domain."
canonical: "https://helpcenter.veeam.com/docs/backup_salesforce/userguide/adding_org_connect_sf.html"
breadcrumb: "User Guide > Configuring Veeam Backup for Salesforce > Managing Salesforce Organizations > Adding Organizations > Step 3. Connect Salesforce Organization"
dateModified: "2026-10-16"
---

# Step 3. Connect Salesforce Organization

At the **Connect Org** step of the wizard, do the following:

1. Choose whether you want to connect to a Salesforce organization that is hosted on a production instance, on a sandbox instance or in a custom domain. If you select the **Custom** option, you must also specify the organization domain name.
2. Provide the consumer key and secret of the external client app configured at [step 2](adding_org_eca.md). You can find the consumer key and secret in the app OAuth settings in the Salesforce console. For more information, see this [Veeam KB article](https://www.veeam.com/kb4827).
3. Click **Connect**. You will be redirected to the Salesforce authentication page. Sign in using credentials of a Salesforce user that will be used to authorize the connection to the Salesforce organization. 
4. <a id="permissions"></a>Back to the Veeam Backup for Salesforce wizard, click the link in the **Verify permissions** section to make sure that the Salesforce user has all the necessary permissions required to perform backup and restore operations. For more information on the required permissions, see [Planning and Preparation](permissions.md).

::: important

For Veeam Backup for Salesforceto be able to connect to your Salesforce organization, the **Lock sessions to the IP address from which they originated** option must be disabled in the organization settings as described in [Salesforce Documentation](https://help.salesforce.com/s/articleView?language=en_US&id=ind.cg_task_admin_configure_session_settings_processing_services.htm&type=5).

:::

[![Adding Organizations](images/add_org_sf_connect.png "Adding Organizations")](images/add_org_sf_connect.png){.toggle scale=60}