---
title: "How Veeam Backup for Salesforce Restores Object Hierarchy"
description: "Consider the following example. You want to restore a record in the Contact object: This record refers to another record in the Account object. In this case, the Account object is the 1st level parent for the Contact object."
canonical: "https://helpcenter.veeam.com/docs/backup_salesforce/userguide/how_hierarchy_restore_works.html"
breadcrumb: "User Guide > Overview > Data Restore > How Veeam Backup for Salesforce Restores Object Hierarchy"
dateModified: "2026-10-16"
---

# How Veeam Backup for Salesforce Restores Object Hierarchy

Consider the following example. You want to restore a record in the *Contact* object:

- This record refers to another record in the *Account* object. In this case, the *Account* object is the 1st level parent for the *Contact* object.
- There are 2 backed-up records in the *Case* object linked to the record you want to restore. The *Case* object is the 1st level child for the *Contact* object. If there are also records in the *CaseMilestone* object that are linked to these 2 records in the *Case* object, the *CaseMilestone* object will be the 2nd level child for the *Contact* object.

## Parent Object Restore

By default, the product restores the 1st level parent records only (that is, the record in the *Account* object from our example). However, you can instruct Veeam Backup for Salesforce to restore parent records of higher hierarchy levels as described in section [Restoring Records](restore_record_hierarchy.md#parent). While restoring a parent record, the product checks whether the record exists in Salesforce:

- If the parent record exists in Salesforce, the product skips the record and does not proceed to higher levels of the parent hierarchy for this record.
- If the parent record does not exist in Salesforce, the product re-creates the record in Salesforce using the backed-up data.

## Child Object Restore

By default, the product restores child records 2 levels deep down the hierarchy only (that is, 2 records in the *Case* object and records in the *CaseMilestone* object in our example). However, you can instruct Veeam Backup for Salesforce to restore child records of deeper hierarchy levels as described in section [Restoring Records](restore_record_hierarchy.md#child). While restoring a child record, the product first checks whether the record exists in Salesforce and does either of the following:

- If the child record exists in Salesforce and the record data has not been changed, the product skips this record.
- If the child record exists in Salesforce but the record data has been changed, the product updates this record using the backed-up data.
- If the child record exists in Salesforce but it has been moved to the Salesforce Recycle Bin, the product restores this record from the Recycle Bin.
- If the child record does not exist in Salesforce, the product re-creates this record in Salesforce using the backed-up data.