--- title: "Configuring Notification Settings" description: "To receive notifications on created alerts, you must configure notification settings. You can instruct Veeam Backup for Salesforce to send notifications by email and to specific Slack channels and chats." canonical: "https://helpcenter.veeam.com/docs/backup_salesforce/userguide/notification_settings.html" breadcrumb: "User Guide > Configuring Veeam Backup for Salesforce > Managing Alerts > Configuring Notification Settings" dateModified: "2026-10-16" --- # Configuring Notification Settings To receive notifications on created alerts, you must configure notification settings. You can instruct Veeam Backup for Salesforce to send notifications by email and to specific Slack channels and chats. ## Configuring Email Settings To configure mail server settings, choose whether you want to employ basic or modern authentication for your mail server. ### Using Basic Authentication To employ the basic authentication to connect to your mail server: 1. Switch to the **Configuration** page. 2. Navigate to **Alerts** > **Connection Settings**. 3. Set the **Email alerts** toggle to *On*. 4. From the **Connection settings** drop-down list, select *SMTP server (basic authentication)*. 5. In the **SMTP server** field, specify a DNS name or an IP address of the SMTP server. All email notifications (including test messages) will be sent by this SMTP server. 6. In the **Port** field, you can change a communication port for SMTP traffic. The default SMTP port is 25. 7. In the **Timeout** field, specify a timeout for the connection attempt to the SMTP server. The default timeout is 1,000 seconds. 8. In the **Sender** field, enter an email address of the notification sender. This email address will be displayed in the **From** field of the notifications. 9. If your SMTP server requires authentication, select the **Require authentication** check box and specify user credentials in the **Username** and **Password** fields. 10. To save the settings, click **Save**. ::: tip Veeam Backup for Salesforce allows you to send a test message to check whether you have configured all settings correctly. To do that, click **Send Test Email** and specify an email address to which the email will be sent. ::: ### Using Modern Authentication To employ the modern authentication to connect to the Microsoft 365 server, you must first create a Microsoft Entra ID application for Veeam Backup for Salesforce on the Microsoft Identity Platform. To learn how to register an application, see [Microsoft Docs](https://docs.microsoft.com/en-us/azure/active-directory/develop/quickstart-register-app). When creating the application, consider the following: - The following API permissions must be granted to the application: - *SMTP.Send* - *Mail.Send* - The redirect URI added to the application must match the management server FQDN that you use to access the Veeam Backup for Salesforce Web UI. To make sure that you are adding the correct URI, switch to the **Configuration** page and navigate to **Security** > **Single Sign-On**. The address will be displayed in the **Callback URL** field. To configure mail server settings, do the following: 1. From the **Connection settings** drop-down list, select *Microsoft 365 (modern authentication)*. 2. In the **Application ID** field, provide the *Application (client) ID* of the registered Microsoft Entra ID application. You can find the ID on the app registration **Overview** pane on the Microsoft Identity Platform. 3. In the **Directory ID** field, specify the *Directory (tenant) ID* of the registered Microsoft Entra ID application. You can find the ID on the app registration **Overview** pane on the Microsoft Identity Platform. 4. In the **Client secret** field, enter the value of a client secret created in the specified application. Keep in mind that you can see and copy a *Client Secret* value only when creating it. Otherwise, you will not be able to retrieve the value. To learn how to create client secrets, see [Microsoft Docs](https://docs.microsoft.com/en-us/azure/active-directory/develop/howto-create-service-principal-portal#option-2-create-a-new-application-secret). 5. To save the settings, click **Save**. You will be redirected to the Microsoft Identity Platform. Navigate to the created application page, and grant admin consent to the application. To learn how to do that, see [Microsoft Docs](https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/grant-admin-consent#grant-admin-consent-in-app-registrations). 6. Click **Configure Sender Email**. You will be redirected to the Microsoft Identity Platform. Sign in using a Microsoft Identity Platform account that will be used by Veeam Backup for Salesforce to send notification alerts. A user must be assigned a Microsoft 365 license to the Exchange Online service, and a mailbox must be created for this user. ::: tip Back to the Veeam Backup for Salesforce Web UI, you can send a test message to check whether you have configured all settings correctly. To do that, specify an email address to which the email will be sent in the **Send Test Email** window. ::: ## Configuring Slack Settings To send alert notifications to specific Slack channels and chats, you must create a Slack app. To learn how to create an app in Slack, see [Slack Documentation](https://api.slack.com/authentication/basics). Depending on how you want the Slack app to work, the Slack app must be assigned a scope of specific permissions, for example: the `chat:write` permission scope is required to send messages to chats. To configure Veeam Backup for Salesforce to send alert notifications to Slack, do the following: 1. Switch to the **Configuration** page. 2. Navigate to **Alerts** > **Connection Settings**. 3. Set the **Slack alerts** toggle to *On*. 4. In the **Token** field, provide an access token generated by the created Slack app. The access token can be found on your Slack [app management page](https://api.slack.com/apps) in the **OAuth & Permissions** sidebar menu. 5. To save the settings, click **Save**. ::: tip Veeam Backup for Salesforce allows you to send a test message to check whether you have configured all settings correctly. To do that, click **Send Test Message** and specify the name of a user or a channel to which the message will be sent. ::: [![Configuring Notification Settings](images/notifications.png "Configuring Notification Settings")](images/notifications.png){.toggle scale=60}