--- title: "com.vmware.vc.HA.CannotResetVmWithInaccessibleDatastore" description: "vSphere HA did not reset VM because the VM had files on inaccessible datastores. There is an issue with vSphere High Availability configuration for this cluster. Review the event description for detail on the cause." canonical: "https://helpcenter.veeam.com/docs/mp/kb/com.vmware.vc.ha.cannotresetvmwithinaccessibledatastore.html" breadcrumb: "Veeam MP for VMware Online Knowledge Base > Event-Based Rules > vSphere Cluster Warning > com.vmware.vc.HA.CannotResetVmWithInaccessibleDatastore" dateModified: "2026-09-10" --- # com.vmware.vc.HA.CannotResetVmWithInaccessibleDatastore ## Summary vSphere HA did not reset VM because the VM had files on inaccessible datastores. ## Causes There is an issue with vSphere High Availability configuration for this cluster. Review the event description for detail on the cause. ## Resolutions See VMware online documents such as [Troubleshooting VMware High Availability](https://knowledge.broadcom.com/external/article/318936/troubleshooting-vmware-high-availability.html) and the [vSphere Troubleshooting Guide](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.networking.doc/GUID-DE119813-63A7-4B68-924D-1ED95F6EFFD7.html) to resolve HA issues. ## External Refer to the online [vSphere Availability Guide](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.avail.doc/GUID-63F459B7-8884-4818-8872-C9753B2E0215.html) for further guidance.