--- title: "com.vmware.vc.vm.Crypto.VMLocked.KeyMissingOnHost" description: "A virtual machine is locked because keys are missing on host. The keys are missing only on the ESXi host. The vCenter Server will retrieve the missing keys from the KMS cluster. No further actions is required." canonical: "https://helpcenter.veeam.com/docs/mp/kb/com.vmware.vc.vm.crypto.vmlocked.keymissingonhost.html" breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: Virtual Machine Locked Alarm > com.vmware.vc.vm.Crypto.VMLocked.KeyMissingOnHost" dateModified: "2026-09-10" --- # com.vmware.vc.vm.Crypto.VMLocked.KeyMissingOnHost ## Summary A virtual machine is locked because keys are missing on host. ## Causes The keys are missing only on the ESXi host. ## Resolution The vCenter Server will retrieve the missing keys from the KMS cluster. No further actions is required. ## External Refer to [VMware Online Documentation](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.security.doc/GUID-75758B55-E406-48B0-91F6-3F573459CB9A.html) for more information.