--- title: "com.vmware.vShieldManager.EPSec.host_mux_missing_report" description: "vShield Endpoint has been installed on the host, but is no longer reporting status. VMware vShield Endpoint is installed on the host but does not report status of protected VMs." canonical: "https://helpcenter.veeam.com/docs/mp/kb/com.vmware.vshieldmanager.epsec.host_mux_missing_report.html" breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: vShield endpoint host status Alarm > com.vmware.vShieldManager.EPSec.host_mux_missing_report" dateModified: "2026-09-10" --- # com.vmware.vShieldManager.EPSec.host_mux_missing_report ## Summary vShield Endpoint has been installed on the host, but is no longer reporting status. ## Causes VMware vShield Endpoint is installed on the host but does not report status of protected VMs. ## Resolution Take the following steps to resolve the issue: 1. Make sure that vShield Endpoint is running on the ESX/ESXi host. 2. Make sure that vShield Endpoint can connect to the vShield Manager. 3. Reboot the vShield Manager. ## External Refer to [VMware Online Documentation](https://www.vmware.com/docs/vmware-product-guide-13-dec) for more information on VMware vShield.