---
title: "com.vmware.vShieldManager.EPSec.svm_connection_failed"
description: "vShield Endpoint could not establish a connection to the SVM. vShield Endpoint has failed to connect to the security virtual machine (SVM) on the ESX/ESXi host."
canonical: "https://helpcenter.veeam.com/docs/mp/kb/com.vmware.vshieldmanager.epsec.svm_connection_failed.html"
breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: vShield Endpoint SVM status Alarm > com.vmware.vShieldManager.EPSec.svm_connection_failed"
dateModified: "2026-09-10"
---

# com.vmware.vShieldManager.EPSec.svm_connection_failed

## Summary

vShield Endpoint could not establish a connection to the SVM.

## Causes

vShield Endpoint has failed to connect to the security virtual machine (SVM) on the ESX/ESXi host.

## Resolution

Take the following steps to resolve the issue:

1. Make sure that the SVM is running on the ESX/ESXi host.
2. Make sure that the vShield Endpoint can connect to the SVM on the ESX/ESXi host.

## External

Refer to [VMware Online Documentation](https://www.vmware.com/docs/vmware-product-guide-13-dec) for more information on VMware vShield.