---
title: "com.vmware.vShieldManager.EPSec.svm_connection_no_connection"
description: "The SVM is not reporting its status even though guests are connected. This is an internal VMware vSphere issue. Contact your VMware support representative. Refer to VMware Online Documentation for more information on VMware vShield."
canonical: "https://helpcenter.veeam.com/docs/mp/kb/com.vmware.vshieldmanager.epsec.svm_connection_no_connection.html"
breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: vShield Endpoint SVM status Alarm > com.vmware.vShieldManager.EPSec.svm_connection_no_connection"
dateModified: "2026-09-10"
---

# com.vmware.vShieldManager.EPSec.svm_connection_no_connection

## Summary

The SVM is not reporting its status even though guests are connected.

## Causes

This is an internal VMware vSphere issue.

## Resolution

Contact your VMware support representative.

## External

Refer to [VMware Online Documentation](https://www.vmware.com/docs/vmware-product-guide-13-dec) for more information on VMware vShield.