---
title: "com.vmware.vShieldManager.EPSec.svm_mux_version_mismatch"
description: "Protocol version mismatch with vShield Endpoint detected. The protocol of the vShield Endpoint module does not match the protocol of the SVM. Make sure that the vShield Endpoint module protocol and the SVM protocol are compatible with each other."
canonical: "https://helpcenter.veeam.com/docs/mp/kb/com.vmware.vshieldmanager.epsec.svm_mux_version_mismatch.html"
breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: vShield Endpoint SVM status Alarm > com.vmware.vShieldManager.EPSec.svm_mux_version_mismatch"
dateModified: "2026-09-10"
---

# com.vmware.vShieldManager.EPSec.svm_mux_version_mismatch

## Summary

Protocol version mismatch with vShield Endpoint detected.

## Causes

The protocol of the vShield Endpoint module does not match the protocol of the SVM.

## Resolution

Make sure that the vShield Endpoint module protocol and the SVM protocol are compatible with each other.

## External

Refer to [VMware Online Documentation](https://www.vmware.com/docs/vmware-product-guide-13-dec) for more information on VMware vShield.