---
title: "VmDasBeingResetEvent"
description: "This event records when a virtual machine is reset by HA VM Health Monitoring on hosts that do not support the create screenshot api or if the create screenshot api fails. Virtual machine was reset due to a guest OS error."
canonical: "https://helpcenter.veeam.com/docs/mp/kb/vmdasbeingresetevent_em.html"
breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: vSphere HA virtual machine monitoring Alarm > VmDasBeingResetEvent"
dateModified: "2026-09-10"
---

# VmDasBeingResetEvent

## Summary

This event records when a virtual machine is reset by HA VM Health Monitoring on hosts that do not support the create screenshot api or if the create screenshot api fails.

## Causes

Virtual machine was reset due to a guest OS error.

## Resolutions

VM HA monitoring uses the tools heartbeat as an indication of guest health state.

Try to disable VM health monitoring on the VM (go the cluster settings > VMware HA > VM Monitoring > configure VM appropriately in the Virtual Machine Settings).

Alternatively, decrease the monitoring sensitivity of VMs so HA will only reset them if the tools heartbeat is lost for a longer period.

Check [VMware Online Documentation](https://techdocs.broadcom.com/us/en/vmware-cis.html) for more information on configuring and using vSphere HA.

## External

Refer to the online [vSphere Availability Guide](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.avail.doc/GUID-63F459B7-8884-4818-8872-C9753B2E0215.html) for further guidance.