---
title: "VmDasBeingResetWithScreenshotEvent"
description: "This event records when a virtual machine is reset by HA VM Health Monitoring on hosts that support the create screenshot api. VM was reset due to a guest OS error. Screenshot is saved at <screenshotFilePath>."
canonical: "https://helpcenter.veeam.com/docs/mp/kb/vmdasbeingresetwithscreenshotevent_em.html"
breadcrumb: "Veeam MP for VMware Online Knowledge Base > vCenter Server Alarms > Veeam VMware: vSphere HA virtual machine monitoring Alarm > VmDasBeingResetWithScreenshotEvent"
dateModified: "2026-09-10"
---

# VmDasBeingResetWithScreenshotEvent

## Summary

This event records when a virtual machine is reset by HA VM Health Monitoring on hosts that support the create screenshot api.

## Causes

VM was reset due to a guest OS error. Screenshot is saved at \<screenshotFilePath\>.

## Resolutions

VM HA monitoring uses the tools heartbeat as an indication of guest health state.

Try to disable VM health monitoring on the VM (go the cluster settings > VMware HA > VM Monitoring > configure VM appropriately in the Virtual Machine Settings).

Alternatively, decrease the monitoring sensitivity of VMs so HA will only reset them if the tools heartbeat is lost for a longer period.

Review VMware online documents such as [VMware vSphere Blog](https://blogs.vmware.com/vsphere/2014/03/vsphere-ha-vm-monitoring-back-basics.html) to resolve virtual machine issues.

## External

Refer to the online [vSphere Availability Guide](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.avail.doc/GUID-63F459B7-8884-4818-8872-C9753B2E0215.html) for further guidance.