---
title: "Extensions Service Settings"
description: "Extensions Service settings define the behavior of the VE Service and all Collectors. To access the settings: At the top right corner of the Veeam Management Pack for System Center page, click the Settings."
canonical: "https://helpcenter.veeam.com/docs/mp/vmware_guide/extensions_service_settings.html"
breadcrumb: "Veeam MP for VMware User Guides > Appendices > Web UI Reference > Extensions Service Settings"
dateModified: "2026-09-08"
---

# Extensions Service Settings

Extensions Service settings define the behavior of the VE Service and all Collectors. To access the settings:

1. At the top right corner of the **Veeam Management Pack for System Center** page, click the **Settings**. The **Extensions Service Settings** window will open.

   [![Click the image to zoom in](images/ves_settings.png "Click the image to zoom in")](images/ves_settings.png){.toggle scale=65}

   Hover the mouse pointer over any setting to see settings descriptions.

2. In the **Extensions Service Settings** window, you can change the setting values as follows:

   - To change a value of a string or numeric type, double-click it in the list and enter a new value.
   - To change an option value, double-click it and select a new value from the drop-down list.
   - To restore the default value, click the **Set all values to default** link on the right.

   [![Click the image to zoom in](images/ves_settings_dialog.png "Click the image to zoom in")](images/ves_settings_dialog.png){.toggle scale=65}

3. Click **Save** to apply changes.

The following Extensions Service settings can be changed:

<table style="width:100%;" class="Blue_Table">
  <tr style="vertical-align:top">
    <th style="width:25%;">
      <p>Name</p>
    </th>
    <th style="width:15%;">
      <p>Default Value</p>
    </th>
    <th>
      <p>Description</p>
    </th>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>CollectorHeartbeatTimeout</p>
    </td>
    <td>
      <p>900</p>
    </td>
    <td>
      <p>Defines time interval (in seconds) within which Collector heartbeat is expected before Collector status changes to Unreachable.</p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>LoadBalanceOnCollectorRecovery</p>
    </td>
    <td>
      <p>True</p>
    </td>
    <td>
      <p>Defines whether monitoring load should be rebalanced when an unreachable Collector reconnects as a failback method.</p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>ReportCollectorHealthStateInterval</p>
    </td>
    <td>
      <p>15</p>
    </td>
    <td>
      <p>Defines the time interval (in minutes) at which VE Service reports the state of registered Collectors to Operations Manager. The value must be in range 5-120. </p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>ReportTargetHealthStateInterval</p>
    </td>
    <td>
      <p>15</p>
    </td>
    <td>
      <p>Defines the time interval (in minutes) at which VE Service reports the state of connected VMware servers to Operations Manager. The value must be in range 5-120.</p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>SplitClusters</p>
    </td>
    <td>
      <p>False</p>
    </td>
    <td>
      <p>Defines whether vSphere clusters should be split into multiple monitoring jobs.</p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>TargetConnectionTimeout</p>
    </td>
    <td>
      <p>180</p>
    </td>
    <td>
      <p>Defines timeout threshold (in seconds) for connecting from Virtualization Extension Manager to a vSphere server.</p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>TargetRefreshPeriod</p>
    </td>
    <td>
      <p>900</p>
    </td>
    <td>
      <p>Defines time interval (in seconds) between refreshing VMware server topology in Veeam Virtualization Extensions. </p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p>TraceLevel</p>
    </td>
    <td>
      <p>Info</p>
    </td>
    <td>
      <p>Defines the level of detail to write to the Veeam Virtualization Extensions log file.</p>
    </td>
  </tr>
</table>