---
title: "Troubleshooting"
description: "The Veeam components are largely ‘self-monitoring’ using built-in OpsMgr functionality, and additional rules and monitors in Veeam MP for VMware; the first step in troubleshooting should be to review the Veeam MP Managed Infrastructure view..."
canonical: "https://helpcenter.veeam.com/docs/mp/vmware_guide/troubleshooting.html"
breadcrumb: "Veeam MP for VMware User Guides > Operations Guide > Troubleshooting"
dateModified: "2026-10-02"
---

# Troubleshooting

The Veeam components are largely ‘self-monitoring’ using built-in OpsMgr functionality, and additional rules and monitors in Veeam MP for VMware; the first step in troubleshooting should be to review the **Veeam MP Managed Infrastructure** view showing Extensions Service, Monitoring Group (default), Collector heartbeat tracker and vCenter Server connection:

[![Veeam Extensions Topology](images/ves_topology.png "Veeam Extensions Topology")](images/ves_topology.png){.toggle scale=65}

Alerts visible here will refer to licensing, service status, and connections to VMware systems for:

- VE Service
- Veeam Collectors

Use the other available views in the **Veeam for VMware** > **Veeam Collectors** subfolder of views to troubleshoot problems in the Veeam back-end collection infrastructure.

Also check standard OpsMgr alerts (in the **Monitoring** > **\_All Active Alerts** view) for the status of the OpsMgr Agents deployed to the Veeam servers.

Some specific troubleshooting scenarios are examined in more detail further.

## In This Section

- [Viewing and Exporting Logs](viewing_and_exporting_logs.md)
- [Problems Accessing and Displaying Web UI](problems_accessing_web_ui.md)
- [Veeam MP Dashboards/Views are Empty](empty_veeam_mp_dashboards_views.md)
- [Veeam Components Not Visible in OpsMgr](veeam_components_not_visible.md)
- [VMware Objects Not Visible in OpsMgr](vmware_objects_not_visible.md)
- [Unstable Behavior from OpsMgr Health Service](unstable_health_service_behavior.md)
- [Missing Alerts in the OpsMgr console](missing_alerts_in_console.md)
- [Troubleshooting Event and Performance Data Delivery](event_and_data_delivery.md)
- [How to Open Veeam Customer Support Call](how_to_open_veeam_support_call.md)