This is an archive version of the document. To get the most up-to-date information, see the current version.

Internal Alarms

The following table describes internal Veeam ONE alarms.

Alarm Name	Event/Condition	Severity	Description
Backup performance data collection failure	Based on event VeeamBpPerfCollectionFailedEvent.	Error	Veeam ONE failed to collect performance data from the specified backup server.
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
	Based on event VeeamBpPerfCollectionFailedResolvedEvent.	Resolve
Backup server data collection problem	Based on event VeeamNoHostConnectionEvent.	Error	Veeam ONE failed to collect data from a Veeam Backup & Replication server.
	Based on event VeeamNoHostConnectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Disk cache error	Based on event VeeamDPCacheEvent.	Warning	Veeam ONE failed to write performance data to the disk cache folder.
	Based on event VeeamDPCacheResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Events data collection failure	Based on event VeeamEventCollectionFailedEvent.	Error	Veeam ONE failed to collect events data from the objects specified.
	Based on event VeeamEventCollectionFailedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Guest services collection failure	Based on event VeeamCollectionServiceFailedEvent.	Error	Veeam ONE failed to collect guest services state information.
Guest services collection failure	Based on event VeeamCollectionServiceFailedResolvedEvent.	Resolve
Guest processes collection failure	Based on event VeeamCollectionProcessFailedEvent.	Error	Veeam ONE failed to collect guest processes state information.
Guest processes collection failure	Based on event VeeamCollectionProcessFailedResolvedEvent.	Resolve
Hardware sensors collection failure	Based on event VeeamHardwareSensorsCollectionEvent.	Error	Veeam ONE failed to collect host hardware information.
	Based on event VeeamHardwareSensorsCollectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Performance data collection failure	Based on event VeeamPerfCollectionFailedEvent.	Error	Veeam ONE failed to collect performance data from the objects specified.
	Based on event VeeamPerfCollectionFailedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
SQL Server Express database size	Based on event VeeamSqlLowDbFreeSpaceEvent.	Warning	Veeam ONE database size is close to maximum database size supported by SQL Server Express Edition.
	Based on event VeeamSqlLowDbFreeSpaceResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Topology collection failure	Based on event VeeamInfCollectionFailedEvent.	Error	Veeam ONE failed to collect infrastructure topology.
	Based on event VeeamInfCollectionFailedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
vCloud Director blocking tasks update failure	Based on event VeeamVcdBlockingTaskUpdateFailedEvent.	Error	Veeam ONE failed to update vCloud Director blocking tasks list.
vCloud Director blocking tasks update failure	Based on event VeeamVcdBlockingTaskUpdateFailedResolvedEvent.	Resolve
vCloud Director connection failure	Based on event VeeamNoVcdHostConnectionEvent.	Error	Veeam ONE failed to collect performance and configuration data from vCloud Director.
	Based on event VeeamNoVcdHostConnectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
vCloud Director stranded items update failure	Based on event VeeamVcdStrandedItemUpdateFailedEvent.	Error	Veeam ONE failed to update vCloud Director stranded items list.
vCloud Director stranded items update failure	Based on event VeeamVcdStrandedItemUpdateFailedResolvedEvent.	Resolve
Veeam B&R license exceeded	Based on event VeeamBpExceedErrorEvent.	Error	Veeam Backup & Replication license limit has been exceeded.
	Based on event VeeamBpExceedWarningEvent.	Warning
	Based on event VeeamLicenseGraceOverEvent.	Error
	Based on event VeeamBpExceedResolvedEvent.	Resolve
	Based on event VeeamLicenseChangedEvent.	Resolve
Veeam Backup & Replication license compatibility	Based on event VeeamBackupServerLicenseCompatibility.	Error	License installed on the backup server is not compatible with the license installed on Veeam ONE server.
Veeam Backup & Replication license compatibility	Based on event VeeamBackupServerLicenseCompatibilityResolved.	Resolve
Veeam intelligent diagnostics failure	Based on event VeeamIntelligenceDiagnosisFailedEvent.	Error	Veeam ONE failed to analyze Veeam Backup & Replication server logs.
Veeam ONE agent server connection failure	Based on event VeeamOneAgentServerNoConnectionEvent.	Error	Veeam ONE server failed to connect to Veeam ONE agent server.
Veeam ONE agent server connection failure	Based on event VeeamOneAgentServerNoConnectionResolvedEvent.	Resolve
Veeam ONE agent client connection failure	Based on event VeeamOneAgentClientNoConnectionEvent.	Error	Veeam ONE server failed to connect to Veeam ONE agent client.
Veeam ONE agent client connection failure	Based on event VeeamOneAgentClientNoConnectionResolvedEvent.	Resolve
Veeam ONE license expiration date	Based on event VeeamLicenseExpirationWarningEvent.	Warning	Veeam ONE license is going to expire soon.
	Based on event VeeamLicenseExpirationErrorEvent.	Error
	Based on event VeeamLicenseChangedEvent.	Resolve
	Based on event VeeamLicenseExpirationResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Veeam ONE license sockets exceeded	Based on event VeeamSocketExceedEvent.	Error	The number of licensed servers has been exceeded.
	Based on event VeeamSocketExceedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Veeam ONE license update failure	Based on event VeeamLicenseUpdateErrorEvent.	Warning	License update failure can take place for a number of reasons such as connection failure, invalid identifier, expired contract, and so on. In case of a connection problem and licensing server key generation error, Veeam ONE will retry to update the license key.
	Based on event VeeamLicenseUpdateResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Veeam ONE license VMs exceeded	Based on event VeeamVMsExceedErrorEvent.	Error	Your license limit has been exceeded. You need to purchase additional VMs licensing before all VMs exceeding the licensed amount will no longer be monitored.
	Based on event VeeamVMsExceedWarningEvent.	Warning
	Based on event VeeamVMsExceedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Object properties data collection failure	Job state equals Failed.	Error	Veeam ONE Object properties data collection job did not finish successfully.
Object properties data collection failure	Job state equals Warning.	Warning
Veeam ONE Reporter service state	Veeam ONE Reporter service is not running.	Error	Veeam ONE Web Client service has failed.
Veeam ONE Server Load	Veeam ONE Server CPU Usage is above 90% or Veeam ONE Server Memory Usage is above 95%.	Error	Veeam ONE Server load is too high.
Veeam ONE Server Load	Veeam ONE Server CPU Usage is above 75% or Veeam ONE Server Memory Usage is above 85%.	Warning	Veeam ONE Server load is too high.
Veeam ONE support expiration date	Based on event VeeamLicenseSupportExpirationWarningEvent.	Warning	Veeam ONE support period is going to expire soon.
	Based on event VeeamLicenseSupportExpirationErrorEvent.	Error
	Based on event VeeamLicenseChangedEvent.	Resolve
	Based on event VeeamLicenseSupportExpirationResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Virtual Server connection failure	Based on event VeeamNoHostConnectionEvent.	Error	Connection to virtual server has failed.
	Based on event VeeamNoHostConnectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve