---
title: "Step 4. Configure Email Recipients"
description: "To report about triggered alarms by email, Veeam ONE must know where to deliver messages. When you configure alarm notifications, you must specify email addresses of users who will receive these notifications."
canonical: "https://helpcenter.veeam.com/docs/one/userguide/configure_email_recipients.html"
breadcrumb: "User Guide > Working with Alarms > Configuring Alarms > Configuring Alarm Notifications > Configuring Email Notifications > Step 4. Configure Email Recipients"
dateModified: "2026-10-23"
---

# Step 4. Configure Email Recipients

To report about triggered alarms by email, Veeam ONE must know where to deliver messages. When you configure alarm notifications, you must specify email addresses of users who will receive these notifications.

Veeam ONE offers the following options for configuring email notification recipients:

- [You can add recipients to the default email notification group](configure_email_recipients.md#default).

  This option can be useful if you want to notify responsible personnel when alarms are triggered or when alarms change their statuses.

- [You can configure recipients for individual alarms](configure_email_recipients.md#alarms).

  This option can be useful if you want to notify responsible personnel when a specific event occurs in the managed infrastructure.

## Configuring Default Email Notification Group {#default}

The default email notification group includes a list of recipients who must be notified about alarms by email. All predefined alarms are configured to send email notifications to the default notification group. You can also configure custom alarms to send notifications to the default notification group.

To add recipients to the default email notification group:

1. Open Veeam ONE Client.

   For details, see [Accessing Veeam ONE Components](access.md).

2. In the main menu, click **Settings** > **Server Settings**.

   Alternatively, you can press `[CTRL` + `S]` on the keyboard.

3. Open the **Notification Policy** tab.
4. In the **Default email notifications group** section, click **Configure**.
5. In the **Default Email Notification Group** window, specify email addresses of notification recipients.

   To add a recipient, in the **Add this recipient** field enter recipient email address and click **Add**. If you want to specify several recipients, separate email addresses with ";" (semicolon), "," (comma) or ", " (comma with space).

6. From the **Notification Level** list, choose the severity of alarms about which recipients must be notified:

   - **Any state** — an email notification will be sent every time when an alarm status changes to *Error*, *Warning*, *Info* or *Resolved*.
   - **Errors and warnings** — an email notification will be sent every time when an alarm status changes to *Error* or *Warning*.
   - **Resolved** — an email notification will be sent every time when an alarm status changes to *Resolved*.
   - **Errors only** — an email notification will be sent every time when an alarm status changes to *Error*.

7. Click **OK**.

[![Configure Default Email Notification Group](images/configure_default_notification_group.png "Configure Default Email Notification Group")](images/configure_default_notification_group.png){.toggle scale=71}

You can temporarily disable email notifications for specific recipients in the default email notification group. The recipients will remain on the list, but they will no longer receive email notifications on triggered alarms.

1. In the **Default Email Notification Group** window, clear the check box next to recipient email address.
2. Click **OK**. 

To permanently remove a recipient from the default email notification group:

1. In the **Default Email Notification Group** window, select an email address you want to delete and click **Remove**.
2. Click **OK**.

## Configuring Recipients for Specific Alarms {#alarms}

You can add email notification recipients to each alarm individually and specify alarm severity about which the recipients must be notified.

To add one or more recipients to a specific alarm:

1. Open Veeam ONE Client.

   For details, see [Accessing Veeam ONE Components](access.md).

2. At the bottom of the inventory pane, click **Alarm Management**.
3. To open the **Alarm Settings** window for the necessary alarm, do either of the following:

   - Double click the alarm in the list.
   - Right-click the alarm and choose **Edit** from the shortcut menu.
   - Select the alarm in the list and click **Edit** in the **Actions** pane on the right.

4. In the **Alarm Settings** window, open the **Notifications** tab.
5. On the **Notifications** tab, click **Add**.
6. From the **Action** list, select the **Send email notification** option.
7. In the **Value** field, specify an email address of the recipient.

   If you want to specify several recipients, separate email addresses with ";" (semicolon), "," (comma) or ", " (comma with space).

8. From the **Condition** list, choose the severity of alarms about which the recipient must be notified:

   - **Any state** — an email notification will be sent every time when an alarm status changes to *Error*, *Warning*, *Info* or *Resolved*.
   - **Errors and warnings** — an email notification will be sent every time when an alarm status changes to *Error* or *Warning*.
   - **Resolved** — an email notification will be sent every time when an alarm status changes to *Resolved.*
   - **Errors only** — an email notification will be sent every time when an alarm status changes to *Error*.

9. Click **Save**.

[![Configure Recipients for Specific Alarms](images/alarm_recipients.png "Configure Recipients for Specific Alarms")](images/alarm_recipients.png){.toggle scale=70}