---
title: "Managing Signatures"
description: "If automatic signature update is enabled, and Veeam ONE server is connected to the Internet, it will connect to the Veeam Technical Support web server and update signatures automatically on a daily basis."
canonical: "https://helpcenter.veeam.com/docs/one/userguide/manage_support_signatures.html"
breadcrumb: "User Guide > Veeam Backup & Replication Monitoring > Veeam Intelligent Diagnostics > Managing Signatures"
dateModified: "2026-10-23"
---

# Managing Signatures

If automatic signature update is enabled, and Veeam ONE server is connected to the Internet, it will connect to the Veeam Technical Support web server and update signatures automatically on a daily basis.

For details on enabling automatic signature update, see [Other Settings](other_settings_server.md).

Alternatively, you can manually check for an available update of signatures or import signatures from file provided by Veeam Technical Support.

## Updating Signatures

To update diagnostic signatures:

1. Open Veeam ONE Web Client.

   For details, see [Accessing Veeam ONE Components](access.md).

2. At the top right corner of the Veeam ONE Web Client window, click **Configuration**.
3. In the configuration menu on the left, click **Data Collection**.
4. Click **Update Signatures** in the **Veeam Intelligent Diagnostics** drop-down list.

Veeam ONE Web Client will connect to Veeam Technical Support server over the Internet, check if an update is available, and download the latest version of signatures.

## Importing Signatures

If Veeam ONE Client server has no Internet connection, you can manually import the file with the latest version of signatures:

1. Obtain the `.package` file from [Veeam website](https://www.veeam.com/intelligent-diagnostics-signatures-download.html).
2. Open Veeam ONE Web Client.

   For details, see [Accessing Veeam ONE Components](access.md).

3. At the top right corner of the Veeam ONE Web Client window, click **Configuration**.
4. In the configuration menu on the left, click **Data Collection**.
5. Click **Import Signatures** in the **Veeam Intelligent Diagnostics** drop-down list.
6. Specify a path to the `.package` file downloaded from Veeam website and click **Import**.