---
title: "General Settings"
description: "The General section groups configuration settings common for all Veeam ONE software components. This section includes the following tabs: Database Retention Policy Period On the Database tab, you can modify connection settings for the Veeam ONE..."
canonical: "https://helpcenter.veeam.com/docs/one/userguide/utility_general.html"
breadcrumb: "User Guide > Appendices > Veeam ONE Settings Utility > General Settings"
dateModified: "2026-10-23"
---

# General Settings

The **General** section groups configuration settings common for all Veeam ONE software components.

This section includes the following tabs:

- [Database](utility_general.md#db)
- [Retention Policy Period](utility_general.md#retention)

## Database {#db}

On the **Database** tab, you can modify connection settings for the Veeam ONE database and the Microsoft SQL Server that hosts this database. By default, the fields are populated with the values specified during Veeam ONE installation.

To change database configuration settings:

1. In the **Server name** field, specify the name of the SQL Server that hosts the Veeam ONE database.
2. In the **Database name** field, specify the name of the database that stores Veeam ONE data.
3. In the **Command time-out** field, specify the wait time in seconds for a command to execute on the Veeam ONE database.

   By default, the time-out value is set to 18000 seconds (5 hours).

   Select the **Multisubnet Failover** check box, to enable failover in a SQL Server multi-subnet failover cluster.

4. From the **Authentication** list, select the type of authentication that Veeam ONE components must use to connect to the Microsoft SQL Server that hosts the Veeam ONE database:

   - Select **Windows Authentication** to use Windows authentication credentials of the Veeam ONE service account.
   - Select **SQL Server Authentication** to use Microsoft SQL Server account credentials.

5. [For SQL Server Authentication] In the **User name/Password** fields, specify credentials of the SQL account used to connect to the Microsoft SQL Server that hosts the Veeam ONE database.
6. Click **Save** to apply settings.
7. To check if Veeam ONE can connect to the specified database using the specified connection settings, click **Test**.

To back up the Veeam ONE database to a `BAK` file, click **Create Backup** and specify the location where the database backup file must be saved.

In the **Information** section, you can view the Veeam ONE connection status and version number.

[![Database Settings](images/utility_general_database.png "Database Settings")](images/utility_general_database.png){.toggle scale=70}

## Retention Policy Period {#retention}

On the **Retention Policy Period** tab, you can modify the time period during which historical data is stored in the Veeam ONE database. By default, virtual and backup infrastructure performance data is retained for 12 months, and event data is stored for 3 months.

To modify the retention period:

- In the **Virtual Infrastructure performance data retention period** field, specify the period for storing virtual infrastructure performance data, in months.
- In the **Backup Infrastructure performance data retention period** field, specify the period for storing backup infrastructure performance data, in months.
- In the **Retention period for events** field, specify the period for storing events data, in months.

  You can specify a value from 1 to 36.

Specified retention values will be applied at the end of the current week. To apply retention settings immediately, click **Delete Obsolete Data**.

[![Retention Policy Period Settings](images/utility_general_retention.png "Retention Policy Period Settings")](images/utility_general_retention.png){.toggle scale=70}