Veeam Availability Console supports in-place upgrade that preserves setting and configuration of the previous version.
Before you begin, make sure that all active Veeam Availability Console Web UI sessions are closed.
To update Veeam Availability Console to version 2.0 Update 1, perform the following steps:
- Download the latest version of Veeam Availability Console installation image from www.veeam.com/downloads.html.
- Log on as Administrator to the machine where Veeam Availability Console server component is installed.
- Mount the installation image using disk image emulation software or burn the downloaded image to a CD/DVD.
If you are installing Veeam Availability Console on a VM, use built-in tools of the virtualization management software to mount the installation image to the VM.
- Run the Setup.exe file from the image to launch the setup splash screen.
- On the splash screen, click the Upgrade tile to launch the Veeam Availability Console Setup wizard.
- At the License Agreement step of the wizard, read and accept the license agreement.
If you choose not to accept the license agreement terms, you will not be able to continue the installation.
- At the Upgrade step of the wizard, review the components to upgrade.
- At the System Configuration Check step of the wizard, check what prerequisite software is missing.
Before proceeding with the upgrade, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam Availability Console, see System Requirements.
If some of the required software components are missing, the setup wizard will offer you to install the missing software components and enable missing features automatically. To install the missing software components and enable missing features automatically, click the Install button.
You can cancel automatic software installation. In this case, you will need to install the missing software components and enable missing features manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-run to repeat the system configuration check.
- At the Service Account step of the wizard, specify password for the account under which Veeam Availability Console services run.
- At the SQL Server Instance step of the wizard, choose a Microsoft SQL Server instance to host the Veeam Availability Console database.
- If you do not have a Microsoft SQL Server instance and Veeam Availability Console database from the previous version, select the Install new instance of SQL Server option.
If this option is selected, the wizard will install Microsoft SQL Server locally, on the machine where you are installing Veeam Availability Console, and will create a database with the default name VAC.
- If you want to use an existing local or remote Microsoft SQL Server instance, select the Use existing instance of SQL Server option and choose a local Microsoft SQL Server instance or browse to a Microsoft SQL Server instance running remotely. You can type the address of the Microsoft SQL Server manually or use the Browse button to choose among available remote instances.
In the Database name field, type the name of a database that will be created for Veeam Availability Console. You can also click the Browse button to choose an existing database. You can also click the Browse button to choose an existing database.
If you want to keep the configuration database from the previous product version, make sure to select the instance and the database used in Veeam Availability Console version 2.0. If you recreated Veeam Availability Console database with a new name, or migrated it to another instance, make sure to select the new instance and database.
Provide credentials of an account that will be used by Veeam Availability Console to access the database. You can specify credentials explicitly or use Windows authentication credentials of the Veeam Availability Console service account. For details on permissions required for the account, see Permissions.
- At the Port Configuration step of the wizard, specify a number of the port that will be used to interact with ConnectWise Manage plugin.
The default port number is 9996.
- At the Ready to Install step of the wizard, click Install to begin Veeam Availability Console upgrade.
Send feedback | Updated on 7/12/2018