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Veeam Availability Console 2.0
Administrator Guide for Enterprises

Downloading Veeam Backup Agent Logs

You can export logs for Veeam backup agent installed on managed computers.

Log files are downloaded as a single ZIP archive. If you choose to download logs for more than one managed Veeam backup agents, the archive will include a separate archive with log files for each chosen Veeam backup agent.

To download Veeam backup agent logs:

  1. Log in to Veeam Availability Console as a Portal Administrator.

For details, see Accessing Veeam Availability Console.

  1. In the menu on the left, under Management click Backup Jobs.
  2. Open the Backup Agents tab.
  3. Select the necessary jobs in the list.
  4. At the top of the jobs list, click Download Logs.
  5. In the Download Logs dialog box, specify a time interval for which logs must be collected:
  • Collect logs for the last ... days — choose this option to collect data for a specific number of days in the past.
  • Collect logs for the specified time period — choose this option to collect data for a specific time interval in the past.
  1. Click OK.

Veeam Availability Console will display a window with message notifying that the download process started. Click OK to close the window.

  1. Wait until Veeam Availability Console collects log data.

The file with exported data will be saved to the default download location on your computer.

Other Ways to Download Veeam Backup Agent Logs

You can download Veeam backup agent logs in the list of managed Veeam backup agents:

  1. Log in to Veeam Availability Console as a Portal Administrator.

For details, see Accessing Veeam Availability Console.

  1. In the menu on the left, under Clients click Discovery.
  2. Open the Backup Agents tab.
  3. Select the necessary Veeam backup agents in the list.
  4. At the top of the list, click Backup Agent and select Download Logs.
  5. In the Download Logs dialog box, specify a time interval for which logs must be collected:
  • Collect logs for the last ... days — choose this option to collect data for a specific number of days in the past.
  • Collect logs for the specified time period — choose this option to collect data for a specific time interval in the past.
  1. Click OK.

Veeam Availability Console will display a window with message notifying that the download process started. Click OK to close the window.

  1. Wait until Veeam Availability Console collects log data.

The file with exported data will be saved to the default download location on your computer.

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