Help Center
Choose product document...
Veeam Availability Console 2.0
Administrator Guide for Enterprises

Enabling and Disabling Maintenance Mode for Veeam Cloud Connect

In Veeam Availability Console, you can enable and disable maintenance mode for the Veeam Cloud Connect server that is deployed as part of the solution.

In some cases, you may need to perform service actions with the Veeam Cloud Connect, for example, upgrade a server whose resources are consumed by departments. Such operations may require that cloud resources become temporarily unavailable to departments, and department activities are temporarily put on hold. Starting from Veeam Cloud Connect 9.5 Update 3, before starting the necessary service actions, you can put the Veeam Cloud Connect server to the maintenance mode to prepare your cloud infrastructure for maintenance.

The maintenance mode functionality allows you to do the following:

  • Gracefully stop currently running backup and backup copy jobs targeted at cloud repositories.

After you put the Veeam Cloud Connect server to the maintenance mode, Veeam Backup & Replication checks the status of client jobs targeted at the cloud infrastructure. If a Veeam Backup & Replication backup or backup copy job or Veeam backup agent job is running, Veeam Cloud Connect will allow the currently running task to complete. All subsequent tasks for the job will fail. This helps make sure that backed-up data pertaining to a certain VM, VM disk or computer is successfully transferred to the cloud repository before you start service actions in the Veeam Cloud Connect infrastructure.

  • Prevent department backup and backup copy jobs from starting.

If a department starts a backup or backup copy job in Veeam Backup & Replication, or a backup job in Veeam backup agent at the time when the Veeam Cloud Connect server is operating in the maintenance mode, the job will fail.

  • Notify departments about maintenance in the cloud infrastructure.

In the statistics window of a client job that completes with the Failed status at the time when the Veeam Cloud Connect server is operating in the maintenance mode, an error message will be displayed informing that the Veeam Cloud Connect server is under maintenance. By default, an error message contains the following maintenance mode notification: 'Service provider is currently undergoing scheduled maintenance'.

For details on the maintenance mode, see Maintenance Mode.

Prerequisites

To put the Veeam Cloud Connect server to the maintenance mode, this server must run Veeam Backup & Replication 9.5 Update 3.

On the client side, the maintenance mode functionality is supported in the following products and versions:

  • Veeam Availability Console 9.5 Update 3 or later
  • Veeam backup agent 2.1 or later

Enabling Maintenance Mode for Veeam Cloud Connect

To enable maintenance mode for Veeam Cloud Connect:

  1. Log in to Veeam Availability Console as a Portal Administrator.

For more details, see Accessing Veeam Availability Console.

  1. At the top right corner of the Veeam Availability Console window, click Configuration.
  2. In the configuration menu on the left, under Portal Configuration click Cloud Connect Server.
  3. Select the Veeam Cloud Connect server and click Enable Maintenance Mode.

Enabling and Disabling Maintenance Mode for Veeam Cloud Connect 

  1. In the displayed dialog box, click Yes to confirm the operation.

Disabling Maintenance Mode for Veeam Cloud Connect

To disable maintenance mode for Veeam Cloud Connect:

  1. Log in to Veeam Availability Console as a Portal Administrator.

For more details, see Accessing Veeam Availability Console.

  1. At the top right corner of the Veeam Availability Console window, click Configuration.
  2. In the configuration menu on the left, under Portal Configuration click Cloud Connect Server.
  3. Select the Veeam Cloud Connect server and click Disable Maintenance Mode.

Enabling and Disabling Maintenance Mode for Veeam Cloud Connect 

Veeam Large Logo

Deployment Guide

Migration Guide

Administrator Guide for Service Providers

User Guide for Service Providers

Evaluator's Guide for Service Providers

Administrator Guide for Enterprises

User Guide for Enterprises

Evaluator's Guide for Enterprises

RESTful API Reference