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Veeam Availability Console 2.0 [Archived]
Administrator Guide for Enterprises

Managing Chargeback Reports

To calculate the cost of backup services you provide to departments, use chargeback reports. Chargeback reports are documents that contain information about provided services, charge rates for these services according to a chargeback template assigned to a department, the cost of each service, and the total cost of consumed services.

Chargeback Reports can help you understand how much backup-related resources are consumed by different departments in your organization. With chargeback reports, you can measure how investments in the backup infrastructure are utilized, and draw up cost sheets that accumulate backup costs for departments acting and consumers of backup services.

In Veeam Availability Console, you can generate chargeback reports and send them by email to departments. Chargeback reports are sent as PDF files attached to chargeback notifications. To automate chargeback reporting, you can configure a schedule according to which reports will be generated and chargeback notifications will be sent.

Types of Chargeback Reports

Veeam Availability Console supports three types of chargeback report:

  • Summary chargeback report provides information about consumed services and their cost.
  • Detailed chargeback report provides information about consumed services and their cost. In addition, a detailed chargeback report provides information about services consumed by each department location on each day of a specified period.
  • Quota usage report provides information about services consumed by each department location on each day of a specified period. A quota usage report does not include cost details.

You can choose what type of chargeback reports you will generate for each managed department. For details on choosing a chargeback report type, and examples of available chargeback report types, see Choosing Chargeback Report Type.

Getting Started with Chargeback Reports

To get started with chargeback reports, keep to the following sequence of steps:

  1. Customize report appearance and configure chargeback notifications.

Customize the appearance of chargeback reports and chargeback notifications.

  1. Choose chargeback report type.

Choose what type of chargeback reports must be generated for each managed department.

  1. Schedule chargeback reports.

Create a schedule according to which chargeback reports must be generated and sent.

If you do not schedule chargeback reports, you will need to generate and send them manually. For details, see Sending Chargeback Reports.

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