Veeam Availability Console controls access to its functionality and monitoring data with the help of user roles. A user role defines what functionality, and what scope of data is available to a user in Veeam Availability Console. A user role also dictates whether a user has access to the Veeam Availability Console Administrator Portal or Client Portal.
The Administrator Portal is the main configuration and management interface of Veeam Availability Console.
To gain access to the Veeam Availability Console Administrator Portal, a user must have the Portal Administrator role assigned. A Portal Administrator acts on behalf of the service provider and performs all types of administrative tasks: performs portal configuration, creates and manages client department accounts, manages chargeback templates and chargeback reports, has full access to data of all managed client departments, and so on.
To learn how to create and manage users with the Portal Administrator role, see Managing Portal Administrators.
The Client Portal is a self-service area for departments that act as consumers of managed backup services. In this portal, users can monitor how much resources they have consumed, deploy Veeam backup agents, manage backup jobs, view chargeback reports, perform basic configuration tasks and so on.
In the Administrator Portal, you can create and manage users for client departments. For details, see Managing Department Users.