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Veeam Availability Console 2.0
Administrator Guide for Enterprises

Department User Roles and Permissions

When you create a new user that can work with the Veeam Availability Console Client Portal, you must assign a role to this user. A user role defines permissions for a user, that is, what operations a user can perform, and what scope of data is available to a user in the Client Portal.

Veeam Availability Console supports the following user roles for client departments:

Department Owner

Department Owner is the primary user acting on behalf of a department that consumes provided backup services. The Department Owner user is created when a department account is registered in Veeam Availability Console. For each department, there can be only one Department Owner.

You can think of the Department Owner as of a super user at the department level. In the Client Portal, the Department Owner has access to all monitoring and chargeback data for all department locations, and can perform all types of available configuration and management operations.

Department Administrator

Department Administrator has a similar set of privileges as the Department Owner, with a number of limitations:

Department User

Department User has access to monitoring data for one or more department locations, but cannot perform most configuration and management tasks.

A Department User comes in two variants, depending on whether this user does or does not have allocated cloud repository resources:

For details on Veeam Cloud Connect subtenants, see Subtenants.

Chargeback Auditor

Chargeback Auditor has access to chargeback details pertaining to a department. This user can view chargeback reports and receive chargeback notifications.

User Permissions

The following table describes what functionality is available to department users in the Client Portal in accordance with their user role.

Functionality

Department Owner

Department Administrator

Department User

Subtenant User

Chargeback Auditor

Configuration tasks (locations, portal users, backup policies, alarms, department info)

Full

Full

N/A

N/A

N/A

Veeam Backup & Replication jobs

Full

Full

Read

N/A

N/A

Veeam backup agent jobs

Full

Full

Read

Read*

N/A

Failover plans

Full

Full

Read

N/A

N/A

Discovery rules

Full

Full

N/A

N/A

N/A

Managed computers

Full

Full

Read

N/A

N/A

Chargeback Reports

Read

N/A

N/A

N/A

Read

Backup reports

Full

Full

Read

N/A

N/A

Summary

Read

Read

Read

Read*

N/A

Active alarms

Full

Full

Read

Read*

N/A

Protected computers

Read

Read

Read

Read*

N/A

* Limited to computers protected with Veeam backup agents, with backups stored on a cloud repository under the account of a Subtenant User.

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