To calculate the cost of services provided to a department, you must generate a chargeback report. A chargeback report is a PDF document that shows the cost of consumed services in accordance with a chargeback template assigned to a department.
To create a chargeback report showing the cost of cloud services:
- Log in to Veeam Availability Console as a Portal Administrator.
- In the menu on the left, under Reporting click Chargeback Reports.
- Open the Report Configuration tab.
- Select a client department in the list and click Run.
- Wait until the status of the chargeback report generation task in the Status column changes to Success.
- Open the All Reports tab.
- Locate a generated chargeback report in the list and click the link in the Chargeback Report column to download the chargeback report in the PDF format.
- Open the downloaded document and check the chargeback report total amount.
The total amount specified in the chargeback report must include the charge rate for managed backup services, managed VMs, managed workstations and servers.
- Scroll down to the VM Cloud Backups and Workstation and Server Cloud Backups sections.
These sections must include details on the amount of space consumed by backups on the cloud repository, information about the data transfer out traffic, and the cost for these services.
Chargeback reports include data transfer out traffic for past full days only, and do not include traffic that was generated on the day of chargeback report creation. To include today’s data transfer out traffic in a chargeback report for evaluation purposes, you can change the current system date to a future date on the machine where Veeam Availability Console runs, and then create a chargeback report.
Send a chargeback notification to a client department:
- Still on the All Reports tab, select the generated chargeback report and click Send.
The chargeback report will be sent at the email address that you specified in the Department Info settings for the client department at step 2.
- If you specified your own email address for evaluation purposes, open your mail box and check how the notification looks like.
For more information about working with chargeback reports, see Managing Chargeback Reports.