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Veeam Availability Console 2.0
User Guide for Enterprises

Receiving Alarm Email Notifications

To stay informed about potential problems in the managed backup infrastructure, and get notified when you are approaching quota limits for allocated cloud resources, you can configure Veeam Availability Console to send email notifications about alarms.

To configure Veeam Availability Console to send email notifications with alarm details:

  1. Specify email notification recipients.
  1. Specify email addresses of Department Administrators and Department Owner.

By default, all alarms are configured to send email notifications to Department Administrators. When you create a new portal user, you must specify user's email address. If you assign the Department Administrator role to the portal user, Veeam Availability Console will send alarm notifications at the user's email address.

If you are the Department Owner, and want to receive alarm notifications, make sure you have an email address specified in your user profile. For details on working with user profile details, see Modifying Own User Profile.

  1. Specify additional email notification recipients.

You can configure Veeam Availability Console to send email notifications to users other than Department Administrators and Department Owner. To do so, you can add an alarm response action that will send an email to the necessary recipient.

  1. Specify when email notifications must be sent.

By default, Veeam Availability Console sends email notifications every time when a new alarm is triggered, or when the status of an existing alarm changes to Error or Warning. You can configure alarm response actions to send email notifications when an alarm acquires a specific status only. For example, you can choose to receive email notifications about errors and warnings only, and skip notifications about informational and resolved alarms.

The following image illustrates an email notification with alarm details.

Alarm Email Notification

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