Step 1. Install and Configure Master Agent - Veeam Availability Console User Guide for Enterprises
Help Center
Choose product document...
Veeam Availability Console 2.0 Update 1
User Guide for Enterprises

Step 1. Install and Configure Master Agent

Before you start discovery and installation, you must install and configure a master agent on a Windows machine in the department infrastructure.

Prerequisites

Before you install and configure a master agent:

  • Obtain the management agent setup file.

For more details, see How to Obtain Management Agent Setup File.

  • Make sure that the machine that will host the master agent has access to the Internet, and network access to all computers that you want to discover in the department infrastructure.
  • If you plan to discover computers using an Active Directory discovery method, make sure the machine that will host the master agent is part of a domain within which computers will be discovered.
  • Make sure you have an account with local Administrator permissions on all computers that you want to discover.

Required Details

Obtain the following data from the service provider:

  • FQDN or IP address of a cloud gateway
  • Port on the cloud gateway used to transfer backup data to and from cloud repositories
  • User credentials for connecting to the service provider (Department Owner credentials)
  • Thumbprint of a certificate that is installed on the Veeam Availability Console and Veeam Cloud Connect servers

Installing and Configuring Master Agent

To install a master agent:

  1. Copy the agent setup file to a location accessible from the machine where you want to install the master agent.
  2. Log on to the machine as an Administrator.
  3. Double-click the agent setup file to launch the Veeam Availability Console Communication Agent wizard.
  4. Follow steps of the wizard.
  5. At the last step of the wizard, click Install.
  6. When installation completes, click Finish to close the wizard.

The agent will be installed by the following path: %ProgramFiles%\Veeam\Availability Console\CommunicationAgent.

To configure a master agent:

  1. In the icon tray, right-click the master agent icon and choose Agent Settings.

If the icon is hidden, display hidden icons, find Veeam.MBP.Agent.Configurator in the list of notification area icons, and choose to show the icon and notifications for it.

  1. In the Veeam Master Agent Settings window, specify settings that the agent must use to connect to Veeam Availability Console.
  1. In the Cloud Gateway field, type FQDN or IP address of a cloud gateway.
  2. In the Port field, specify the port on the cloud gateway that is used to transfer data to Veeam Availability Console.
  3. In the Username and Password fields, type user credentials of a Department Owner.

Configure Master Agent

  1. In the Veeam Master Agent Settings window, click Apply.
  2. In the displayed window, click Yes to restart the management agent.
  3. Wait for the agent to connect to Veeam Availability Console.

When the agent connects to Veeam Availability Console, the status in the Veeam Master Agent Settings window will be displayed as Connected. The agent icon in the icon tray will turn blue.

  1. [Recommended] Validate the certificate that will be used to secure traffic between the agent and Veeam Availability Console.

Step 1. Install and Configure Master Agent Note:

This step is optional but highly recommended, as it guarantees that the Veeam Availability Console server is what it claims to be, and the agent can securely communicate data to it.

  1. Click the Verify Security Certificate link.
  2. In the Specify certificate thumbprint for verification field, paste the thumbprint of a certificate that is installed on the Veeam Availability Console and Veeam Cloud Connect servers.

The thumbprint is used to verify the authenticity of the certificate installed on the Veeam Availability Console and Veeam Cloud Connect servers.

  1. Click Verify to verify the certificate.
  2. Click Save.
  3. Click Close.

Validate Certificate

  1. [Optional] Specify an account that will be used for computer discovery and installation of Veeam backup agents.

If you do not specify an account at this stage, you will need to specify it when configuring discovery rules.

  1. In the Veeam Master Agent Settings window, click the Remote computer discovery user account link.
  2. In the Discovery Account window, select the Specify local administrator credentials for remote installation of backup agents check box.
  3. In the Username and Password fields, specify credentials of an account that will be used to discover client computers and install Veeam backup agents.

The account must have local Administrator permissions on all computers that you want to discover in the department infrastructure.

  1. Click OK.

Specify Discovery Account

  1. In the Veeam Master Agent Settings window, click Close.

What You Can Do Next

If your department has more than one location, you must set a location for the master agent.

By default, all new master agents you install belong to the default department location. If the master agent belongs to a non-default location, you must explicitly set this location for the agent.

For details on setting locations, see Setting Locations.

Veeam Large Logo

Deployment Guide

Administrator Guide for Service Providers

User Guide for Service Providers

Quick Start Guide for Service Providers

Administrator Guide for Enterprises

User Guide for Enterprises

Quick Start Guide for Enterprises

RESTful API Reference