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Veeam Availability Console 2.0 Update 1
User Guide for Enterprises

Modifying Portal Users

You can modify settings of Veeam Availability Console portal users.

Required Privileges

To perform the task, a user must have one of the following roles assigned: Department Owner, Department Administrator.

  • Department Owner can modify settings for users having any role assigned
  • Department Administrator can modify settings for Department Users only

Modifying Portal User Settings

To modify settings of portal users:

  1. Log in to Veeam Availability Console.

For details, see Accessing Veeam Availability Console.

  1. At the top right corner of the Veeam Availability Console window, click Configuration.
  2. In the configuration menu on the left, click Portal Users.
  3. Select the necessary user in the list.
  4. At the top of the user list, click Edit.
  5. Modify user settings as described in Creating Portal Users.

You can modify all settings except the user name.

  1. Save changes.

Modifying Portal Users Note:

When modifying Department Owner details, especially the password for this user, mind the following:

  • After you modify the password, the client will need to reconnect to the service provider. Connection settings must be reconfigured for all machines that run Veeam Availability Console management agents, such as Veeam Backup & Replication servers and Veeam backup agents — provided that management agents connect to Veeam Availability Console under the Department Owner account.
  • The password change is applied immediately, without waiting for any running tasks to complete. If you modify the password while client's backup to cloud, backup copy to cloud or replication to cloud jobs are still running, these jobs will fail because of lost connection to cloud repositories and hosts.

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