Modifying Management Agent Connection Account - Veeam Availability Console User Guide for Service Providers
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Veeam Availability Console 2.0 Update 1
User Guide for Service Providers

Modifying Management Agent Connection Account

Veeam Availability Console management agent can connect to Veeam Availability Console under the Company Owner or under a subtenant account.

You can modify an account under which a management agent connects to Veeam Availability Console.

  • If an agent uses a Company Owner account, you can change it to a subtenant account.
  • If an agent uses a subtenant account, you can change it to the Company Owner account.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Company Owner, Company Administrator.

Changing Management Agent Connection Account

To change a connection account for a management agent:

  1. Log in to Veeam Availability Console.

For more details, see Accessing Veeam Availability Console.

  1. In the menu on the left, click Discovery.
  2. Open the Discovered Computers tab.
  3. Click Filter. In the Select agent status to display section, select the Installed, Warning or Inaccessible check boxes. Click Apply.

The list of discovered computers will display computers with management agents installed.

  1. Select the necessary computers in the list.
  2. At the top of the list, click Management Agent and choose Edit Connection.
  3. In the Veeam Management Agent Connection Settings window, specify a user name and password for a new connection account.
  • A Company Owner user name must be specified in the following format: Company.
  • A subtenant user name must be specified in the following format: <company_username>\<subtenant_username>.
  1. Click Apply.

The management agent on a client computer will be restarted using the new connection account settings.

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