If you want to provide new credentials of a user account for connecting to a Veeam Backup & Replication server, or if you encounter a connection issue and a Veeam Backup & Replication server acquires the DISCONNECTED state, you can repair the VAO agent running on the server.
- Select the VAO agent and click Repair.
- Complete the Repair VAO Agent wizard.
- At the Credentials step, clear the Use current credential settings check box and specify credentials of a user account for connecting to the server. The user name should be specified in the DOMAIN\USERNAME format.
- At the Summary step, review the configured settings and click Finish.