Get Support Code

You can get an ID of the Azure account where Veeam Backup for Microsoft Azure is installed and an ID of the Veeam support contract.

Request

To retrieve product details, send the HTTP GET request to the /system/supportInfo endpoint.

HTTP Request

GET https://<hostname>/api/v2/system/supportInfo

Request Headers

The request contains the following headers.

Header

Required

Value

Description

Authorization

Required

Bearer <Access-Token>

Authenticates a client who sends the request to the server. Must contain the access token for the current logon session in the Bearer <Access-Token> format.

Response

The server returns the following response to the client.

Response Codes

A successfully completed operation returns a response code 200 (OK).

Response Headers

The response to this request contains the following headers. The response may also include additional standard HTTP headers.

Header

Value

Description

Content-length

integer

Identifies the length of the response body message, in bytes.

Content-type

  • application/json
  • application/problem+json

Identifies the media type of the response body message.

Response Body

In the response body, Veeam Backup for Microsoft Azure returns the Azure account ID and the support contract ID.

Get Support CodeExample

The following request returns product details.

Request:

GET https://51.11.247.127/api/v2/system/supportInfo

Request Header:

Authorization: Bearer <Access-Token>

 

Response:

200

 

Response Body:

{

 "azureTenantId": "3e924ba9-93bc-40d5-8a47-33f07b239a52",

 "supportCode": "9CE4"

}

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