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Veeam Backup for Microsoft Office 365
User Guide

Appendix. Installation Checklist

Fill in the following checklists before you start installing the product. You can, in particular, print it out, fill in Your information and Ready cells and store this checklist in a secure location so that you have it at hand for maintenance or support case.

Hardware and Software Requirements

Microsoft Exchange Organization

Requirement

Specification

Your information

Ready?

Comments

Exchange Organization

Microsoft Office 365 Exchange Online

 

 

System requirements and limitations for Office 365 can be found here.

Throttling policies for Exchange Online cannot be managed through Office 365 administrative interface, you need to contact Microsoft technical support to make changes.

Microsoft Exchange 2016 or 2013

 

 

Limitations for backup and restore of mail items can be found in the "Considerations and Limitations" section of this guide.

Veeam Backup for Microsoft Office 365 management server

Requirement

Specification

Your information

Ready?

Comments

Physical or virtual machine

For virtual machine: any version of VMware or Hyper-V supported by Veeam

 

 

 

 

Hardware

CPU: any modern multi-core x64 processor, 4 cores minimum

 

 

8 cores recommended.

Memory: 8 GB RAM minimum.

 

 

Additional RAM improves backup, restore and search performance. 16 GB recommended.

Disk Space: 500 MB for product installation and additional free disk space for archives.

 

 

Disk space for archives depends on the amount of mailboxes, their change rate and the retention policy.

OS

64-bit version of any of the following operating systems:

  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1
  • Microsoft Windows 10
  • Microsoft Windows 8.x
  • Microsoft Windows 7 SP1

 

 

 

Software

Mail restore requires Veeam Explorer for Microsoft Exchange 9.6 or later.

 

 

Is the Exchange Server running Microsoft Windows ReFS 3.x?
If yes, then Veeam Explorer must be installed on the Microsoft Windows Server 2016.

Microsoft .NET Framework 4.5.2 or later

 

 

 

Windows PowerShell 2.0 or later.

 

 

Windows PowerShell 4.0 is recommended.

Update for Universal C Runtime (CRT) in Windows: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

 

 

 

Dynamic link library (ESE.DLL) must be in place

 

 

Is installed together with Microsoft Exchange.

Microsoft Outlook 2010 or later (64-bit) (optional)

 

 

Required for PST export

(optional) Veeam Backup & Replication or Veeam Agent for Windows for management server application-aware backup

 

 

Application-aware processing of Veeam Backup for Microsoft Office 365 server is supported starting by Veeam Backup & Replication 9.5 Update 3 (for virtual machine) and Veeam Agent for Windows 2.0 or later (for physical machine).

Backup Proxy

Requirement

Specification

Your information

Ready?

Comments

Physical or virtual machine

For virtual machine: any version of VMware or Hyper-V supported by Veeam

 

 

The machine must belong to the same (or trusted) domain as the Veeam Backup for Office 365 server.

Hardware

CPU: any modern multi-core x64 processor, 4 cores minimum.

 

 

8 cores recommended.

Memory: 8 GB RAM minimum.

 

 

Additional RAM improves backup performance. 16 GB recommended.

OS

64-bit version of any of the following operating systems:

  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1
  • Microsoft Windows 10
  • Microsoft Windows 8.x
  • Microsoft Windows 7 SP1

 

 

 

Backup Target

Requirement

Specification

Your information

Ready?

Comments

Disk-based storage

Any of the storage systems listed below:

 

 

Storage must be accessible from backup proxy

Local (internal) folder of the backup server

 

 

 

Direct Attached Storage (DAS), connected to the backup server, including external USB/eSATA drives and raw device mapping (RDM) volumes.

 

 

 

Storage Area Network (SAN)

 

 

Management server must be connected to the SAN fabric via hardware or virtual HBA, or software iSCSI initiator.

SMB 3.0 share (experimental support)

 

 

Experimental support; management server’s computer account must have corresponding permissions on the proxy server and on the network share. For additional information on using network shares, refer to the "System Requirements" of this guide.

Required Ports

From

To

Protocol

Port

Open on

Notes

Veeam Backup for Microsoft Office management 365 server

Microsoft Exchange Online

TCP

80, 443, optionally 587

Veeam Backup for Office 365 management server

These ports are used for connection to Microsoft Exchange Online using EWS (Exchange Web Services).

If you plan to use Exchange Online as a mail server for sending notifications, open port 587.

Backup proxy server

TCP

9193

Backup proxy server

Data communication with the Veeam Backup for Office 365 server.

Clients

Veeam Backup for Microsoft Office 365 management server

TCP

9191

Veeam Backup for Office 365 management server

Data communication between server and clients: RESTful API, PowerShell and Veeam.Archiver.Shell (UI), and, optionally, connection to remote management server (if any).

Veeam Explorer for Microsoft Exchange

Veeam Backup for Microsoft Office 365 management server

TCP

9194

Veeam Backup for Office 365 management server

Data communication between solution components, as well as for Veeam Explorer for Microsoft Exchange clients (RESTful API and PowerShell).

Backup proxy server

Veeam Backup for Microsoft Office 365 management server

TCP

9191

Veeam Backup for Office 365 management server

Data communication with backup proxy.

Microsoft Exchange Online

TCP

80, 443

Backup proxy server

These ports are used for connection to Microsoft Exchange Online using EWS (Exchange Web Services).

Required Rights and Permissions

Backup

Account

Requirement

Your information

Ready?

Comments

Veeam Backup for Microsoft Office 365 Service account

Local System

 

 

Default setting that cannot be changed.

Veeam Backup Proxy for Microsoft Office 365 Service account

Local System

 

 

Default setting that cannot be changed.

Account used to connect to the Exchange organization and add it to VBO365 infrastructure

Membership in that Exchange organization, with the following roles:

  1. Organization Management
  2. Application Impersonation
  3. View-Only Configuration
  4. View-Only Recipients

 

 

Having a mailbox in that organization is optional. See the "Permissions" section of this guide for more information.

Sender of notifications on backup job results

Must be delegated the rights to connect to specified SMTP server.

 

 

Sending notifications is optional.

User account that will be used to connect to the Windows server where the backup proxy will run.

Local Administrator rights for the backup proxy server.

 

 

This can be the account currently logged in (default option), or another account. See the “Configuring Backup Proxies” section of this guide.

Restore

Account

Requirement

Your information

Ready?

Comments

Account under which Veeam Explorer runs on the remote machine

Local administrative rights on the Veeam Backup for Microsoft 365 management server

 

 

Specified in the application launcher when connecting to management server.

Account under which Veeam Explorer for Microsoft Exchange runs

Sufficient rights for Active Directory access:

- Included in the domain Administrators or Organization Management group

-OR-

- Read permission for the objectClass attribute of the Microsoft Exchange System Object container. Make sure to select the Apply these permissions to objects and/or containers within this container only option.

 

 

 

Account specified in Restore Wizard to connect to target Exchange Online organization

Access rights for the target organization

 

 

Needed to resolve mailboxes (discover mailbox addresses for specified names) and filter out Exchange System Mailboxes when restoring mailboxes.

Account specified in Restore Wizard to connect to target on-premises Exchange organization

  • If it owns a mailbox on target, then Full Access to that mailbox is required.
  • If it does not own a mailbox on target (for example, a service account), then access rights for target mailbox should be granted through Exchange impersonation

 

 

See the "Permissions" section of this guide for more information.

Account that will be used for restore to a public folder

Mailbox ownership on the target Exchange server.

 

 

 

Considerations and Limitations

Considerations and limitations specific for the Veeam Backup for Microsoft Office 365 v1.5 are listed in the corresponding section above and in the Release Notes.

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User Guide

RESTful API Reference

PowerShell Reference