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Veeam Backup for Microsoft Office 365
User Guide

System Requirements

Veeam Backup for Microsoft Office 365 is shipped as a separate distribution package that can be downloaded from Veeam website. As described in this guide, the solution comprises two components, which can run on a physical or a virtual machine:

  1. The Veeam Backup for Microsoft Office 365 component intended for data backup.
  1. The Veeam Explorer for Microsoft Exchange component intended for data restore. System requirements for this component can be found in the "Working with Veeam Explorer for Microsoft Exchange" section of the Veeam Explorers User Guide.

In This Section

Supported Microsoft Exchange Organizations

Requirement

Specification

Comments

Exchange Organization

Microsoft Office 365 Exchange Online

System requirements and limitations for Office 365 can be found here.

Throttling policies for Exchange Online cannot be managed through Office 365 administrative interface, you need to contact Microsoft technical support to make changes.

Microsoft Exchange 2016 or 2013 (on-premises)

Limitations for backup and restore of mail items can be found in the "Considerations and Limitations" section of this guide.

Veeam Backup for Microsoft Office 365 Server

Specification

Requirement

Hardware

CPU: any modern multi-core x64 processor, 4 cores minimum.

Memory: 8 GB RAM minimum. Additional RAM and CPU resources improve backup, restore and search performance.

Disk Space: 500 MB for product installation and additional free disk space for archives depending on the amount of mailboxes, their change rate and the retention policy.

OS

Only 64-bit version of the following operating systems are supported:

  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1
  • Microsoft Windows 10
  • Microsoft Windows 8.x
  • Microsoft Windows 7 SP1

Software

Microsoft Office 365. System requirements and limitations for Office 365 can be found here.

Note that throttling policies for Exchange Online cannot be managed through Office 365 administrative interface, you need to contact Microsoft technical support to make changes.

Mail backup is supported for Microsoft Exchange 2016 or 2013. For considerations and limitations, refer to this section of the User Guide.

Mail restore requires Veeam Explorer for Microsoft Exchange 9.6 or later.

Important! If installing to different computers, the OS version of the computer where Veeam Explorer is installed must be the same or higher than Veeam Backup for Microsoft Office 365 server OS.

To use PowerShell cmdlets for backup and/or restore, Windows PowerShell 2.0 or later is required; PowerShell 4.0 recommended.

Microsoft .NET Framework 4.5.2 or later.

Update for Universal C Runtime (CRT) in Windows: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

(optional) Veeam Backup & Replication or Veeam Agent for Microsoft Windows for management server backup.  

Application-aware processing of Veeam Backup for Microsoft Office 365 server will be supported by Veeam Backup & Replication 9.5 Update 3 and later, and Veeam Agent for Windows 2.0 and later.

(optional) If you plan to export folders and items as Personal Folder Files (.PST), it is necessary to have a 64-bit version of Microsoft Outlook 2016, Microsoft Outlook 2013 or Microsoft Outlook 2010 installed on the machine where Veeam Explorer runs.

Important! For Microsoft Outlook 2016 the preliminary releases, like Insider releases, or releases provided through Monthly Channel Updates are not supported; Veeam supports only RTM/GA versions of this product. See https://products.office.com/en-us/office-insider?tab=Windows-Desktop and https://support.office.com/en-us/article/Overview-of-update-channels-for-Office-365-ProPlus-9ccf0f13-28ff-4975-9bd2-7e4ea2fefef4?ui=en-US&rs=en-US&ad=US to read more.

Important!

Veeam Explorer for Microsoft Exchange supported version is 9.6 or later. Earlier versions, in particular, deployed with Veeam Backup & Replication 9.5 (including Update 1 or Update 2) or with Veeam Backup for Office 365 1.0, are not supported.

Backup Proxy

Backup proxy server can be a physical or a virtual machine running Windows OS, meeting the requirements listed in the table below.

Specification

Requirement

Hardware

CPU: any modern x64 processor, 4 cores minimum.

Memory: 8 GB RAM minimum. Additional RAM and CPU resources improve backup, restore and search performance.

OS

Only 64-bit version of the following operating systems are supported:

  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1
  • Microsoft Windows 10
  • Microsoft Windows 8.x
  • Microsoft Windows 7 SP1

Other

Microsoft .NET Framework 4.5.2 or later

(optional) Windows C Runtime and Update (UCRT) in Windows: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Important!

Windows server hosting a proxy must belong to the same (or trusted) domain as the Veeam Backup for Office 365 server.

Backup Target

Backup can be performed to the following disk-based storage accessible from Veeam Backup for Microsoft Office 365 backup server:

Storage volumes hosting archive repository must be formatted with NTFS or ReFS.

Using Network Share as a Repository

Veeam Backup for Microsoft Office 365 Service operates only under the local System account. If you want to grant access to any resources to that service, you should do that for the corresponding local computer account. Do not change this account for Veeam service. By default, the Veeam Backup for Microsoft Office 365 Service operates under the Local System account. To be able to set a network drive\UNC path to the repository on a share, make sure this account has sufficient rights to access the corresponding network share.

Note:

You will need to type the path in the field; browsing to a network share is not supported in this version.

Considerations and limitations specific to the tool installation and operation are listed in the corresponding section of this guide.

For more information on solution components and their interaction, refer to the How It Works section.

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User Guide

RESTful API Reference

PowerShell Reference