Exporting, Restoring, Sending and Saving Mailbox Items

In this article

    This section explains how to export, restore, send and save a specific backed-up item by item ID.

    Request

    POST https://<hostname>:4443/v5/RestoreSessions/{restoreSessionId}/Organization/Mailboxes/{mailboxId}/Items/{itemId}/action

    Request Headers

    The request header must contain an authorization token of the current session.

    Request Body

    Export to PST

    Exporting, Restoring, Sending and Saving Mailbox Items Important

    To export Veeam Backup for Microsoft Office 365 entities to PST files (Personal Folder Files), you must have a 64-bit version of Microsoft Outlook 2016, Microsoft Outlook 2013 or Microsoft Outlook 2010 installed on the computer running restore sessions.

    To export a backed-up item from the organization's mailbox to a Personal Folder File (PST file), the request body must contain the exporToPst action properties:

    Property

    Type

    Description

    contentKeywords

    string

    Specifies the keyword to query backed-up mailbox folder data.

    enablePstSizeLimit

    boolean

    Defines whether to set the size limit for the exported PST file.

    If set to true, make sure to specify the pstSizeLimitBytes parameter.

    pstSizeLimitBytes

    integer

    Sets the limit of the exported PST file.

    You can choose the limit range from 1 GB to 49 GB.

    For example:

    Request Body:

    {

     "exporttoPst": {

       "contentKeywords": "support",

       "enablePstSizeLimit": false

     }

    }

    The request command will export a backed-up item to a PST file and place it to a temporary folder on the Veeam Backup for Microsoft Office 365 server. After that, the PST file will be transferred as application/octet-stream media to the client. To download, read, convert to PST or perform other actions with the octet-stream, use features of programming languages.

    Exporting, Restoring, Sending and Saving Mailbox Items Tip

    You can use Swagger UI to download the octet-stream file by clicking the Download action link, which server returns in the response body after a successfully completed export operation. For more information, see Evaluation in Swagger UI.

    Restore to Same Mailbox

    To restore a backed-up item to the same mailbox on the production Exchange server, the request body must contain the restoretoOriginallocation action properties:

    Property

    Type

    Description

    userName

    string

    Specifies the user name that you want to use for authenticating with the Exchange organization.

    userPassword

    string

    Specifies the password of the user account that you want to use for authenticating with the Exchange organization.

    userCode

    string

    Specifies the authentication code. For information about how to obtain the code, see Getting Device Code.

    This property is required if you want to use a device code for data restore.

    applicationId

    string

    An identification number of the Azure AD application that you want to use for a restore.

    applicationCertificate

    base64

    Specifies the SSL certificate configured for the Azure AD application that you want to use for data restore.

    You must provide the certificate as a Base64 string. For information on how to obtain a string, see Converting Certificate to Base64 String.

    applicationCertificatePassword

    string

    A password for the SSL certificate being used.

    impersonationAccountName

    string

    Specifies a user name of the account that will be used as a Microsoft Exchange account to restore a specific backed-up mailbox item.

    This property is required if you want to use an application certificate for data restore. Use this property only with the applicationCertificate property.

    Converting Certificate to Base64 String

    If you want to use a certificate to access an Azure AD application, you must provide the certificate as a Base64 string. To obtain a Base64 string, perform the following steps:

    1. Get the certificate content from a PFX file.
    2. Convert the certificate to a Base64 string.

    To do this, you can use the following PowerShell cmdlets:

    $pfx_cert = get-content '<path_to_cert>' -Encoding Byte

    [System.Convert]::ToBase64String($pfx_cert) | Out-File '<path_to_file>'

    where:

    For example:

    $pfx_cert = get-content 'C:\cert.pfx' -Encoding Byte

    [System.Convert]::ToBase64String($pfx_cert) | Out-File 'C:\base64.txt'

    Request Example 1

    The following example shows how to use a user name and password for a restore.

    Request Body:

    {

    "restoretoOriginallocation":

     {"userName": "jsmith@westsupport.onmicrosoft.com",

      "userPassword": "paSSw0rd"

     }

    }

    Request Example 2

    The following example shows how to use a device code for a restore.

    Request Body:

    {

    "restoretoOriginallocation":

     {

        "userCode": "C6A9DB737"

     }

    }

    Request Example 3

    The following example shows how to use a certificate for a restore.

    Request Body:

    {

    "restoretoOriginallocation":

     {

         "applicationId" : <app_id>,

         "applicationCertificate": "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",

       "applicationCertificatePassword": "xxx",

       "impersonationAccountName": "xxx",

     }

    }

    Restore to Different Mailbox

    To restore a backed-up item to a different mailbox on the production Exchange server, the request body must contain the restoreTo action properties:

    Property

    Type

    Description

    mailbox

    string

    Specifies the email address of the mailbox to which you want to restore a mailbox item.

    userName

    string

    Specifies the user name that you want to use for authenticating with the Exchange organization.

    userPassword

    string

    Specifies the password of the user account that you want to use for authenticating with the Exchange organization.

    userCode

    string

    Specifies the authentication code. For information about how to obtain the code, see Getting Device Code.

    This property is required if you want to use a device code for data restore.

    applicationId

    string

    An identification number of the Azure AD application that you want to use for a restore.

    applicationCertificate

    base64

    Specifies the SSL certificate configured for the Azure AD application that you want to use for data restore.

    You must provide the certificate as a Base64 string. For information on how to obtain a string, see Converting Certificate to Base64 String.

    applicationCertificatePassword

    string

    A password for the SSL certificate being used.

    impersonationAccountName

    string

    Specifies a user name of the account that will be used as a Microsoft Exchange account to restore a specific backed-up mailbox item.

    This property is required if you want to use an application certificate for data restore. Use this property only with the applicationCertificate property.

    Send to Same Mailbox

    To send a backed-up item as attachment in an email message to the same production mailbox, the request body must contain the sendtoDefaultaddress action:

    Request Body:

    {

     "sendtoDefaultaddress": null

    }

     

    Exporting, Restoring, Sending and Saving Mailbox Items Note

    To be able to send items as attachments you must specify the Veeam Explorer for Microsoft Exchange email settings by sending PUT HTTPS request to the /VEXEmailSettings URL. For more information, see (PUT) /VEXEmailSettings.

    Send to Different Mailbox

    To send a backed-up item as attachment in an email message to a different mailbox, the request body must contain the sendtoDifferentaddress action properties:

    Property

    Type

    Description

    from

    string

    Specifies the email address from which a restored mailbox item will be sent.

    to

    string

    Specifies the email address to which a restored mailbox item will be sent.

    subject

    string

    Specifies the subject of the email message used for sending a restored mailbox item.

    text

    string

    Specifies the body of the email message used for sending a restored mailbox item.

    For example:

    Request Body:

    {

     "sendtoDifferentaddress":

     {"from": "j_smith@bestsupport.onmicrosoft.com",

      "to": "r.clark@bestsupport.onmicrosoft.com",

      "subject": "Support Tickets",

      "text": "Please find attached the files you requested"

     }

    }

    Save As MSG

    To save a backed-up item to an MSG file (Outlook Message File), the request body must contain the savetoMsg action:

    Request Body:

    {

     "savetoMsg": null

    }

    The request command will save the backed-up item with the specified ID to an MSG file and transfer it to application/octet-stream media. You can use Swagger UI to download the mailbox item in MSG format from the stream by clicking the Download action link in the response body. For more information, see Evaluation in Swagger UI.

    Response

    The server returns the following response to the client.

    Response Codes

    A successfully completed operation returns a response code 200 OK.

    Response Headers

    The response to this request contains the following headers. The response may also include additional standard HTTPS headers.

    Header

    Description

    Content-length

    The length of the response body.

    Content-type

    The media type and syntax of the response body message for the requests with the export and save actions: application/octet-stream.

    The media type and syntax of the response body message for the requests with the restore and send actions: null.

    Response Body

    In the response body, the server returns the following data:

    • [For export and save actions] Binary data stream
    • [For the restore action] Information about operation results
    • [For the send action] None

    The response body for the restore operation has the following properties:

    Property

    Type

    Description

    createdItemsCount

    integer

    Number of missing items restored from the backup.

    mergedItemsCount

    integer

    Number of changed items restored from the backup.

    failedItemsCount

    integer

    Number of items for which the restore operation failed.

    skippedItemsCount

    integer

    Number of items that were not changed or missing in the original location. Such items are skipped during the restore operation.

    Example 1

    The following request exports a backed-up item to a PST file.

    Request:

    POST https://abc.tech.local:4443/v5/RestoreSessions/380d7caf-6294-4a33-b50a-b8aeb13af58c/Organization/Mailboxes/9e9b7199-f547-467a-b580-9d283a75eaad/Items/AAAAAKGE4dIvQUtGjuSnq8JTHAgHAPliTMf_6DxPiJ6TGYB9CqAAAAAAAUcAAEJD8-NHTuNAoFrJGmIzcMoAAE-h_u0AAA==/action

     

    Request Header:

    Authorization: Bearer <Access-Token>

     

    Request Body:

    {

     "exporttoPst": {

       "contentKeywords": "support",

       "enablePstSizeLimit": false

     }

    }

     

    Response:

    200 OK

    Example 2

    The following request saves a backed-up item to an MSG file.

    Request:

    POST https://abc.tech.local:4443/v5/RestoreSessions/380d7caf-6294-4a33-b50a-b8aeb13af58c/Organization/Mailboxes/9e9b7199-f547-467a-b580-9d283a75eaad/Items/AAAAAKGE4dIvQUtGjuSnq8JTHAgHAPliTMf_6DxPiJ6TGYB9CqAAAAAAAUcAAEJD8-NHTuNAoFrJGmIzcMoAAE-h_u0AAA==/action

     

    Request Header:

    Authorization: Bearer <Access-Token>

     

    Request Body:

    {

     "savetoMsg": null

    }

     

    Response:

    200 OK

    Example 3

    The following request restores a backed-up item to the same mailbox on the production Exchange server.

    Request:

    POST https://abc.tech.local:4443/v5/RestoreSessions/380d7caf-6294-4a33-b50a-b8aeb13af58c/Organization/Mailboxes/9e9b7199-f547-467a-b580-9d283a75eaad/Items/AAAAAKGE4dIvQUtGjuSnq8JTHAgHAPliTMf_6DxPiJ6TGYB9CqAAAAAAAUcAAEJD8-NHTuNAoFrJGmIzcMoAAE-h_u0AAA==/action

     

    Request Header:

    Authorization: Bearer <Access-Token>

     

    Request Body:

    {

    "restoretoOriginallocation":

     {"userName": "jsmith@westsupport.onmicrosoft.com",

      "userPassword": "paSSw0rd"

     }

    }

     

    Response:

    200 OK

     

    Response Body:

    {

     "createdItemsCount": 0,

     "mergedItemsCount": 0,

     "failedItemsCount": 0,

     "skippedItemsCount": 0

    }

    Example 4

    The following request restores a backed-up item to a different mailbox on the production Exchange server.

    Request:

    POST https://abc.tech.local:4443/v5/RestoreSessions/380d7caf-6294-4a33-b50a-b8aeb13af58c/Organization/Mailboxes/9e9b7199-f547-467a-b580-9d283a75eaad/Items/AAAAAKGE4dIvQUtGjuSnq8JTHAgHAPliTMf_6DxPiJ6TGYB9CqAAAAAAAUcAAEJD8-NHTuNAoFrJGmIzcMoAAE-h_u0AAA==/action

     

    Request Header:

    Authorization: Bearer <Access-Token>

     

    Request Body:

    {

     "restoreTo":

     {"mailbox": "djohnes@westsupport.onmicrosoft.com",

      "userName": "djohnes@westsupport.onmicrosoft.com",

      "userPassword": "paSSw0rd"

     }

    }

     

    Response:

    200 OK

     

    Response Body:

    {

     "createdItemsCount": 0,

     "mergedItemsCount": 0,

     "failedItemsCount": 0,

     "skippedItemsCount": 0

    }

    Example 5

    The following request sends a restored organization's mailbox item as attachment in the email message to the same production mailbox.

    Request:

    POST https://abc.tech.local:4443/v5/RestoreSessions/380d7caf-6294-4a33-b50a-b8aeb13af58c/Organization/Mailboxes/9e9b7199-f547-467a-b580-9d283a75eaad/Items/AAAAAKGE4dIvQUtGjuSnq8JTHAgHAPliTMf_6DxPiJ6TGYB9CqAAAAAAAUcAAEJD8-NHTuNAoFrJGmIzcMoAAE-h_u0AAA==/action

     

    Request Header:

    Authorization: Bearer <Access-Token>

     

    Request Body:

    {

     "sendtoDefaultaddress": null

    }

     

    Response:

    200 OK

    Example 6

    The following request sends a restored organization's mailbox item as attachment in the email message to a different production mailbox.

    Request:

    POST https://abc.tech.local:4443/v5/RestoreSessions/380d7caf-6294-4a33-b50a-b8aeb13af58c/Organization/Mailboxes/9e9b7199-f547-467a-b580-9d283a75eaad/Items/AAAAAKGE4dIvQUtGjuSnq8JTHAgHAPliTMf_6DxPiJ6TGYB9CqAAAAAAAUcAAEJD8-NHTuNAoFrJGmIzcMoAAE-h_u0AAA==/action

     

    Request Header:

    Authorization: Bearer <Access-Token>

     

    Request Body:

    {

     "sendtoDifferentaddress":

     {"from": "j_smith@bestsupport.onmicrosoft.com",

      "to": "r.clark@bestsupport.onmicrosoft.com",

      "subject": "Support Tickets";

      "text": "Please find attached the files you requested"

     }

    }

     

    Response:

    200 OK

    I want to report a typo

    There is a misspelling right here:

     

    I want to let the Veeam Documentation Team know about that.