---
title: "License Support Expired"
description: "Sent when a support contract has expired. For more information, see License Expiration. Event ID: 24050 Event message details: Your support contract has expired. You can no longer use technical support or install product updates Severity: Warning"
canonical: "https://helpcenter.veeam.com/docs/vbr/events/event_24050.html"
breadcrumb: "Event Reference > Licenses > License Support Expired"
dateModified: "2026-10-01"
---

# License Support Expired

Sent when a support contract has expired. For more information, see [License Expiration](https://helpcenter.veeam.com/docs/backup/vsphere/license_grace.html).

## General Information

**Event ID**: 24050

**Event message details**: Your support contract has expired. You can no longer use technical support or install product updates

**Severity**: Warning

## Parameters

<table class="Blue_Table">
  <tr style="vertical-align:top">
    <th>
      <p>Parameter Name</p>
    </th>
    <th>
      <p>Description</p>
    </th>
    <th>
      <p>Example</p>
    </th>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">Type</span></p>
    </td>
    <td>
      <p>License type. Possible values:</p>
      <ul>
      <li><code>1</code> — Evaluation</li>
      <li><code>3</code> — NFR</li>
      <li><code>4</code> — Perpetual</li>
      <li><code>5</code> — Rental</li>
      <li><code>6</code> — Subscription</li>
      <li><code>7</code> — Promo</li>
      </ul>
    </td>
    <td>
      <p><span class="T_Filenames">Type="4"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">Edition</span></p>
    </td>
    <td>
      <p>License edition. Possible values:</p>
      <ul>
      <li><code>1</code> — Standard</li>
      <li><code>3</code> — Enterprise</li>
      <li><code>4</code> — EnterprisePlus</li>
      </ul>
    </td>
    <td>
      <p><span class="T_Filenames">Edition="3"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">DaysLeft</span></p>
    </td>
    <td>
      <p>Number of days until license expiration.</p>
    </td>
    <td>
      <p><span class="T_Filenames">DaysLeft="435"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">SupportLeft</span></p>
    </td>
    <td>
      <p>Number of days until support expiration.</p>
    </td>
    <td>
      <p><span class="T_Filenames">SupportLeft="0"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">VbrHostName</span></p>
    </td>
    <td>
      Backup server name. Can be a DNS name, an FQDN or an IP address.
    </td>
    <td>
      <p><span class="T_Filenames">VbrHostName="vbrsrv01.tech.local"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">VbrVersion</span></p>
    </td>
    <td>
      Veeam Backup & Replication version.
    </td>
    <td>
      <p><span class="T_Filenames">VbrVersion="13.1.0.411"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">Version</span></p>
    </td>
    <td>
      Event version (service parameter).
    </td>
    <td>
      <p><span class="T_Filenames">Version="1"</span></p>
    </td>
  </tr>
  <tr style="vertical-align:top">
    <td>
      <p><span class="T_Filenames">Description</span></p>
    </td>
    <td>
      Event message details.
    </td>
    <td>
      <p><span class="T_Filenames">Description="Your support contract has expired. You can no longer use technical support or install product updates."</span></p>
    </td>
  </tr>
</table>

## Syslog Message Example

```
1 2026-07-25T11:06:13.126645-07:00 VBRSRV01 Veeam_MP - - [origin enterpriseId="31023"] [categoryId=0 instanceId=24050 Type="4" Edition="3" DaysLeft="435" SupportLeft="0" VbrHostName="vbrsrv01.tech.local" VbrVersion="13.1.0.411" Version="1" Description="Your support contract has expired. You can no longer use technical support or install product updates."]
```