---
title: "Restoring Archived Records and Files"
description: "To restore object records: Navigate to the object whose archived records you want to restore. In the object list view, click Archived Records."
canonical: "https://helpcenter.veeam.com/docs/vdc_salesforce_extension/userguide/restoring_archived_records.html"
breadcrumb: "User Guide > Performing Restore > Restoring Archived Records and Files"
dateModified: "2026-10-26"
---

# Restoring Archived Records and Files

To restore object records:

1. Navigate to the object whose archived records you want to restore.
2. In the object list view, click **Archived Records**. 
3. Do one of the following:

   - If you plan to restore one record, click the necessary record and then click **Restore** in the **Record** window.
   - If you plan to restore multiple records, select the necessary records and click **Restore**.

As soon as the restore operation completes, Veeam Data Cloud Salesforce Extension will display the restored records in the **Recently Restored** section. To view detailed information on a specific record, click the record link.

::: important

- By default, Veeam Data Cloud Salesforce Extension restores the selected records only and does not restore their related child records and files. For Veeam Data Cloud Salesforce Extension to restore child records 2 levels deep down the hierarchy automatically together with the parent record, the Administrator must enable restore of child records as described in section [Configuring Restore Settings](configuring_restore_settings.md). However, if you want to restore record files, you must restore them manually. 
- When restoring a record that was deleted from the Salesforce Recycle Bin, a new record with a new ID is created in Salesforce. In this case, the related archived child records will not be displayed on the **Archived Records** page. 

  Consider the following example. You want to restore the *Case_1* record with archived *Email Message* child records. However, as the *Case_1* record has been deleted from Salesforce, after the restore operation completes, the record will be assigned a new ID (for example, *Case_2*). In this case, you will not be able to view the archived *Email Message* records on the **Archived Records** tab of the *Case_2* record.

:::

[![Restoring Archived Records](images/restore_root_records.png "Restoring Archived Records")](images/restore_root_records.png){.toggle scale=80}