Viewing and Exporting Logs

You can view information about Veeam PN events in the network hub and site gateway portals, or export it for troubleshooting purposes.

To view information about Veeam PN events:

1. Log in to the Veeam PN portal.
2. In the configuration menu on the left, click Support Info.

Veeam PN stores event information to log files. The size of a log file cannot exceed the size of 2 MB. When the file size reaches the limit, Veeam PN creates a new log file. The maximum number of log files that can exist at the same time is 10. As soon as the number of files exceeds 10, Veeam PN automatically deletes the earliest log file from disk.

To export Veeam PN log files:

1. Log in to the Veeam PN portal.
2. In the configuration menu on the left, click Support Info.
3. At the top of the events list, click Download Logs. Veeam PN will generate a ZIP archive with log files and download it to the default downloads folder.