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Veeam Backup Management Suite Evaluator's Guide

Veeam Backup & Replication Help Center  > Evaluator's Guide >  Evaluation Cases and Procedures > Case 1. Infrastructure Assessment > Step 2. Identify and Resolve Potential Issues

Step 2. Identify and Resolve Potential Issues

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To identify potential problems that may prevent VMs from being protected with Veeam, use the VM Configuration Assessment report (currently available for VMware only).

This report scans the VMs deployed across the VMware environment and locates the VMs that cannot be backed or will experience difficulties during the backup process due to hardware issues, configuration errors or incompatibilities.

Take the following steps:

1.Before running this report, prepare a test VM that has its virtual disk configured like any of the following:
a. RDM virtual disk in physical mode
b.Independent disk
2.In Veeam ONE Reporter, go to the Configuration tab and run data collection for the corresponding VMware server, as described in Collecting Data from Infrastructure (for the new VM to be included in reporting scope).
3.Go to the Workspace tab and select Infrastructure Assessment > VM Configuration Assessment report. Generate it with default parameters: select Virtual Infrastructure as Scope, and select the Skip Backup Replicas check box.


The report will include the following information: the category of restriction, the detected potential issue (sub-category), the count and the names of the affected VMs, the VM’s hosting server and the accommodating datastore, troubleshooting tips.

4.Use search to make sure the VM from step 1 is listed in the corresponding sub-category (in the Potential Issue column) of the Virtual Disk issue category.


5.Change that VM's disk type to any supported type.
6.Run data collection again (see Collecting Data from Infrastructure).
7.Generate the VM Configuration Assessment report anew.
8.Make sure the VM from step 1 is no longer included in the list in the Virtual Disk category.



It is recommended that after you identify all VMs with possible problems and fix the issues, you then add these VMs to a separate backup or replication job and run this job to ensure the VMs are protected.

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