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Veeam FastSCP 1.0 for Microsoft Azure

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Getting Support

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If you have any questions or want to submit your feedback about Veeam FastSCP for Microsoft Azure, you can use one of the following options:

You can visit Veeam Community Forums at forums.veeam.com and share your opinion or ask a question.

You can submit a support case to the Veeam Support Team at cp.veeam.com.

Veeam FastSCP for Microsoft Azure is supported through Veeam’s free product support policy. According to this policy, Veeam attempts to provide support for users of Veeam FastSCP for Microsoft Azure. However, Veeam does not provide response goals or response guarantees for this service.

We highly encourage all users to submit any issues they face with as much details as possible. All submitted issues will be carefully investigated and addressed in future product updates.

Collecting Logs

When you submit a support case, you might be asked to attach log files.

To collect Veeam FastSCP for Microsoft Azure logs, open the main menu and choose Open Logs Folder. By default, log files reside in folder C:\ProgramData\Veeam\FastSCP for Azure\Logs.

To view the content of the current log file, open the main menu and choose Current Log.

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