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Veeam Backup & Replication Plug-in 1.1 for LabTech

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Alerts and Tickets

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The Veeam Backup & Replication Plug-in includes a set of monitors that run on agent-enabled Veeam backup servers. Out-of-the-box, most monitors are configured to perform the following tasks when the specified monitoring conditions are met:

Raise an alert

Create a ticket

Alerts triggered by Veeam monitors can be viewed for a specific client, location, computer (Veeam backup server) or for all clients at once. To learn how to access and manage alerts in LabTech, see Alerting.

Alerts

Tickets created by Veeam monitors, support all regular possibilities available in the LabTech ticketing system. To learn how to access and manage tickets in LabTech, see Ticketing.

Tickets

For details on configuring monitors, see Configuring Monitors.

For a list of Veeam monitors, see Appendix A.

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