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Veeam Endpoint Backup 1.0 for LabTech

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Upgrading Veeam Endpoint Backup for LabTech

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Upgrade to Veeam Endpoint Backup for LabTech 1.0.2 is supported from version 1.0.1.117.

You can upgrade Veeam Endpoint Backup for LabTech either from the LabTech Solution Center (recommended) or manually, in the LabTech Control Center.

Upgrading Veeam Endpoint Backup for LabTech from the LabTech Solution Center

To upgrade Veeam Endpoint Backup for LabTech from the LabTech Solution Center:

1.Open the LabTech Control Center.

2.From the LabTech Control Center menu, choose Tools > Solution Center.

3.In the Solution Center, search for the Veeam Endpoint Backup solution.

4.Click the Veeam Endpoint Backup solution and click Queue.

5.In the Terms of Service window, click Yes.

6.At the top of the navigation sidebar, click Solutions in Queue.

7.In the Queued Solutions section, click Install/Update.

8.In the Install/Update Notice window, choose whether you want to back up the local database before upgrade and click Yes.

9.After upgrade completes, click Finished and close the Solution Center.

10.From the LabTech Control Center menu, choose Help > Plugin Manager.

11.In the list of available plug-ins, select Veeam Endpoint Backup for LabTech and click Enable.

12.Restart the LabTech database agent.

[For LabTech 11] You will be prompted to reload the database agent after you enable the plug-in. In the Restart Database Agent dialog box, click Yes.

[For LabTech 10.5] Click Advanced, select Reload Plugins > Reload DBAgent Plugins. In the displayed dialog box, click Yes.

Wait for LabTech to restart the database agent.

13.Restart the LabTech Control Center. The upgrade process may take from one to several minutes to complete.

14.Clear the LabTech system cache. To do this, from the LabTech Control Center menu, choose Tools > Reload System Cache.

15.After upgrade, run data collection against all managed computers running Veeam Endpoint Backup.

For details, see Collecting Veeam Endpoint Backup Data.

Upgrading Veeam Endpoint Backup for LabTech Manually

To upgrade Veeam Endpoint Backup for LabTech manually:

1.Contact Veeam Support to obtain Veeam Endpoint Backup for LabTech.

2.Open the LabTech Control Center.

3.From the LabTech Control Center menu, choose Help > Plugin Manager.

4.In the list of available plug-ins, select Veeam Endpoint Backup for LabTech.

5.Click Advanced, select Manage Plugins > Add Plugin and choose the plug-in file Veeam.LEP.dll.

6.In the Add a Plugin window, click Save and Close.

7.In the list of available plug-ins, select Veeam Endpoint Backup for LabTech and click Enable.

8.Restart the LabTech database agent.

[For LabTech 11] You will be prompted to reload the database agent after you enable the plug-in. In the Restart Database Agent dialog box, click Yes.

[For LabTech 10.5] Click Advanced, select Reload Plugins > Reload DBAgent Plugins. In the displayed dialog box, click Yes.

Wait for LabTech to restart the database agent.

9.Restart the LabTech Control Center. The upgrade process may take from one to several minutes to complete.

10.Clear the LabTech system cache. To do this, from the LabTech Control Center menu, choose Tools > Reload System Cache.

11.After upgrade, run data collection against all managed computers running Veeam Endpoint Backup.

For details, see Collecting Veeam Endpoint Backup Data.

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