If none of the above steps resolve your issue, then you may open a support call with Veeam. Information for contacting Veeam Support and support policy guide are available at the Customer Center Portal at cp.veeam.com.
Note that you will need to produce a .zip file of diagnostic data to send to Veeam support:
|1.||Open the Veeam UI.|
|2.||Click the Help button and select Export Logs from the list.|
|3.||Attach this file to your support request with the problem description.|
If the log files are too large to attach, email the support address, and an alternative delivery method will be agreed (such as FTP upload).