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Veeam VMware: Performance Charts Service Health Alarm

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This monitor tracks the vCenter Performance Charts Service Health Alarm.

By default, the alarm is triggered by the following event:

vim.event.HealthStatusChangedEvent: Health status of the Performance Charts Service changed.

Failure of the Performance Charts Service may cause data collection downtime and therefore gaps in statistics stored in the vCenter performance history database. Veeam MP performance data collection may also be affected.

Check whether the Performance Charts Service is running. If the service is stopped, try starting it again. For more information on stopping, starting, or restarting VMware vCenter Server 6.0 services, see this VMware KB article. If the Performance Charts Service fails to start, check vCenter logs for details. For more information on troubleshooting with logs, see VMware vSphere Documentation.

If the Performance Charts Service health status is still not GREEN, check that the vCenter Server database settings are configured correctly; for more information, see this VMware KB article. If this doesnot resolve the issue, try resetting the VMware vCenter Server Inventory Service database; for more information, see this VMware KB article.

See the Help Center for more information including reference lists of all Rules and Monitors and full set of User Guides for the Veeam MP for VMware.

See the VMware Online Documentation for more information on VMware vSphere, in particular:

Troubleshooting Guide
Resource Management Guide
Networking Guide
Storage Guide

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