The Collector server(s) and/or VE Service do not appear in the Veeam for VMware > Veeam Collectors views.
|1.||The discovery has not yet completed. As per Microsoft Best Practice, the initial discovery interval for Collector and Extensions Service is 4 hours. |
|2.||Ops Mgr Agent Action Account does not have permissions required to read the registry and discover the Veeam MP for VMware applications.|
|3.||Communication problems between Ops Mgr agent and Ops Mgr server.|
|1.||Wait for discovery to complete; alternatively a restart of the Ops Mgr agent (System Center Management service) on the Collector / Veeam Virtualization Extensions server can initiate discovery.|
|2.||Check the permissions assigned to the Ops Mgr Agent Action Account. It is recommended that an account with full administrative access to the local server. |
|3.||In the Ops Mgr console, open the Agent Managed view, find the server(s) hosting the Collector and/or VE Service, and check if the Ops Mgr Agent has been deployed to that server and if it is reporting back with Green status to the Ops Mgr server. |