Reducing Number of Licensed VMs

The number of active VMs in the Veeam Cloud Connect service provider license can reduce for one of the following reasons:

• The SP disables or removes a tenant account. As a result, all tenant’s VMs become inactive and the equal number of VMs is revoked for other tenants. To learn more, see Disabling and Enabling Tenant Accounts and Deleting Tenant Accounts.
• The SP resets the VM count for the tenant. As a result, the corresponding number of VMs becomes inactive and the equal number of VMs is revoked for this tenant or other tenants. To learn more, see Resetting Tenant VM Count.
• A tenant removes backups and replicas created for one or several VMs on the cloud repository and cloud host. As a result, the corresponding number of VMs becomes inactive and the equal number of VMs is revoked for this tenant or other tenants. However, when a tenant runs a job that processes a VM for which backup and replica were deleted, such VM becomes active, and the number of active VMs in the SP license increases.

To reduce the number of managed VMs in a Hosting license, the SP can do the following:

1. Remove backup jobs that were configured on tenant's Veeam backup server and are no longer required (or exclude specific VMs from backup jobs).
2. Remove VM backups created by these jobs from the Veeam backup repository.

Related Tasks

Managing Tenant Accounts and Data